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AI chatbot that helps your customers and grows your sales

Connect your website and go live in minutes. Your AI agent will answer questions, recommend products, and close sales 24/7.

Free 14-day trial No credit card required

Your AI chatbot learns from your knowledge. Add your website, help center, files, and articles. It answers from what you already have.

Knowledge tab in the ChatBot app listing trained website, help center, and file sources next to a chat widget where the AI agent recommends two bikes and adds one to the cart.

30,000+ teams already turning conversations into revenue

PayPalIKEAAtlassianMcDonald'sINGMercedes-BenzRyanairPandoraHuaweiKiaGeberitSephoraVirginSubaru

Turn every conversation into an answer or a sale.

Messenger, WhatsApp, Shopify, WordPress, Gmail, Slack, and other channel icons next to the ChatBot inbox listing chats from Messenger, WhatsApp, Twilio, and Instagram.

Support customers on multiple channels

Your customers are everywhere. Now your chatbot is too. One AI handles support across website, Messenger, SMS, and more.

Chat widget where a customer asks for a bulk order quote, the AI agent transfers the chat to Taylor from the wholesale team, and Taylor continues the conversation.

Handover to human seamlessly

Let AI handle every conversation, or send the ones you choose to a human agent with the full context.

Chat widget where the AI agent confirms a property is available, quotes the asking price, and schedules a viewing for Saturday at 11:00 AM.

Deliver on-point answers with AI Agent

Answer customer questions 24/7. Your customer service chatbot learns from your website, help center, and product docs, so every response matches your business.

Product card for a skincare starter kit marked as ordered next to an order details panel showing a purchase placed 15 minutes after the chat started.

Show the right offers to boost sales

Show the right product at the right moment. Your ecommerce chatbot spots hesitating shoppers and offers help before they leave.

Harri Hyvärinen, Customer Service Manager at Nuvoo.
About 70% of our chats are with our AI agents, and about 70% of our sales made through chat are made with the help of an AI agent. [...] Now we know the exact numbers, which helps us a lot to evaluate how well chat performs.
Harri Hyvärinen, Customer Service Manager, Nuvoo
  • 432% growth in AI Agent sales
  • 70% of chat sales through AI Agent
  • 98% AI Agent resolution rate

See what ChatBot does for a business like yours.

Shoppers rarely buy when they still have questions. ChatBot answers them on the spot and helps customers choose the right product.

See how it sells for sales

Chat widget where a customer asks about renting a camper for a week, the AI agent lists three options at the Bakersfield location, and emails the offer to the customer.

Security you can count on

Text meets recognized security, privacy, payment, and accessibility standards, so your team can work with confidence. Learn more on our security page.

  • CCPA
  • WCAG 2.2
  • SOC2
  • GDPR
  • PCI DSS - SAQ A
  • BBB Accredited Business
  • Data Privacy Framework

Skills are where your AI Agent becomes uniquely yours.

Your chatbot takes action. You see what it earns.

Stack of automation cards: get customer orders from Shopify, update a contact in HubSpot, send a message in Slack, and add a subscriber in Mailchimp.

All your customer support workflows in one place

Enhance your AI chatbot with more features, workflows, and automations through built-in tools and plug-and-play integrations.

AI Agent sales report with earned sales of $211.3k, AI agent sales of $129.2k, and a sales conversion chart comparing AI agent, human agent, and no chat.

See every dollar attributed to a chat

The AI Agent Sales report ties orders to conversations, during the chat or up to 30 days after. You see total value, orders, and the average time from chat to order.

Kamelia Kasakova, Head of Operations at Fuse.
When I started at Fuse, a tenant with a serious issue could wait weeks for a response. After onboarding Text, even as ticket volume grew, we got that down to a day. In our line of business, that's huge.
Kamelia Kasakova, Head of Operations, Fuse
  • 63% Faster resolution
  • 66% More tickets, same headcount
  • +20pt Higher satisfaction

An AI agent that sells like your best rep

Resolving doubts and recommending relevant products in real time, the AI agent knows your products and policies and helps shoppers complete their purchase with ease.

  • $1.5M Revenue after 8 months1
  • +25% Average order value
  • 80% AI resolution rate
  • 266% Shopify stores using Text's AI Agent report a 266% lift in visit-to-order rate

Join our AI-delighted customers

Great interface, fantastic product, thanks!
Tatiana T.
I like it gets to do the less complex things without the need of individual having to chat and is helpful in pointing to the needful resources to gather the information needed.
Vidya D.
It's a great platform, much better than others we have used. We have built and deployed a bot in far less time than we anticipated and the bot is 1000% better than our previous one too - we're getting good user feedback :-)
Adam H.
ChatBot.com helps you have human-like conversations with clients and customers. Using a chatbot can eliminate main office tasks. It can be the voice of the company and handle multiple work sessions.
Pedro A.
Much easier to use than I expected.
Marlon G.
The program works as advertised and runs smooth without any lag. I'm very satisfied with ChatBot.com.
Barry E.
Amazing no code chatbot tool with multi integration support.
Chandan M.
ChatBot.com is simply awesome. It gets the job done without a lot of complexity. The UI is simple and straightforward to use. It helped my team setting up a chat system that works with AI.
Jelle D.
It was very good. The onboarding process was easy. We've been using chatbot for a number of years with hardly any issues. The team at chatbot resolves everything.
Gabriel T.
The overall experience with Chatbot has been all positive. I only wish we would have launched it earlier.
Tara F.
It's a fantastic tool!
Auerlio M.
It is very easy to navigate, and the chat support is brilliant.
Petra K.
This has been a complete instrument of knowledge and understanding and work made easy.
Thomas A.
It saves us time, makes our actual activities easier, allows us to improve the quality of service, provides direct user feedback, and helps us improve at every opportunity.
Mariflor R.
Great experience with this tool and welcomes intro into AI.
Anthony S.
This tool is just amazing. Very easy to use, very intuitive and user-friendly.
Aaron S.
It was very good. The onboarding process was easy. We've been using chatbot for a number of years with hardly any issues. The team at chatbot resolves everything.
Gabriel T.
It's a great platform, much better than others we have used. We have built and deployed a bot in far less time than we anticipated and the bot is 1000% better than our previous one too - we're getting good user feedback :-)
Adam H.
ChatBot.com helps you have human-like conversations with clients and customers. Using a chatbot can eliminate main office tasks. It can be the voice of the company and handle multiple work sessions.
Pedro A.
This has been a complete instrument of knowledge and understanding and work made easy.
Thomas A.
Great experience with this tool and welcomes intro into AI.
Anthony S.
I like it gets to do the less complex things without the need of individual having to chat and is helpful in pointing to the needful resources to gather the information needed.
Vidya D.
It saves us time, makes our actual activities easier, allows us to improve the quality of service, provides direct user feedback, and helps us improve at every opportunity.
Mariflor R.

Frequently Asked Questions

ChatBot.com is an AI Agent trained on your business data that answers customer questions, recommends products, and resolves common issues automatically. ChatBot.com is available inside Text customer service growth platform. It works alongside features like lead generation campaigns, skills for agents, or shared inbox for live chat and help desk.

This one can. ChatBot.com spots buying signals mid-conversation: hesitation at checkout, bulk inquiries, product comparisons. It recommends relevant products, offers discount codes at the right time, and recovers sales that would otherwise be lost. Every support conversation is a sales opportunity. Most businesses just haven't wired it that way yet.

No. Paste your website URL, and ChatBot.com automatically builds a knowledge base. To add the chat widget to your site, you copy and paste a code snippet. If you're on Shopify or WordPress, there's a direct integration. No coding, no developer time.

ChatBot.com starts at $19/user per month billed yearly, with a 14-day free trial and no credit card required. For full plan details and AI resolution limits, check the pricing page.

AI-powered customer service bots are automated systems that use artificial intelligence to manage customer interactions. These bots provide quick and accurate responses, handle multiple requests simultaneously, and work around the clock. These bots also continuously learn and adapt, making them highly effective tools for generative AI customer support.

Chatbots can proactively engage potential customers by using personalized greetings tailored to their behavior on your website. By initiating conversations at the right moment, such as when a visitor appears interested in a particular service or product, chatbots can turn casual browsing into meaningful interactions. This not only captures the visitor's attention but also converts these interactions into sales opportunities, ultimately boosting engagement and increasing conversion rates.

You connect your content: website URL, help center, product docs, or uploaded files. ChatBot.com scans it all, builds a knowledge base, and starts answering customer questions based on what it learns. It keeps context throughout each conversation and hands off to your team when something needs a human. Setup takes minutes.

Website chat, Messenger, WhatsApp, SMS, email, and more. Every conversation lands in one inbox inside Text, so your team and your AI agent share the same customer history and context, no matter where the message came from.

Yes. 14-day free trial on every plan. No credit card required. Connect your website, customize your AI agent, and go live the same day.

AI chatbots manage customer interactions by using conversational AI to understand and respond to user queries in real time. These AI-powered chatbots can be integrated into websites, apps, or messaging platforms to provide reliable customer support. They can resolve customer issues, assist with troubleshooting, or provide information such as order status. AI bots are designed to handle repetitive tasks while improving the overall customer experience through personalized, context-aware conversations.

Chat bots can proactively initiate conversations with customers, making them a powerful tool for marketing. They educate users about products and services through interactive dialogues, collect leads by engaging visitors, and pass these leads to email marketing lists. Furthermore, chatbots can be deployed on landing pages to boost conversion rates by guiding users through the buying process or answering any questions they might have. This personalized approach helps businesses build stronger relationships with potential customers and improves the effectiveness of their marketing campaigns.

To ensure your ChatBot.com complies with data protection requirements or other requirements you may be subject to, you can add options for obtaining user consent, allow them to review your Policies or other important documents. You can fulfill your data protection and electronic communications requirements. Your users can be informed about the data processing and can consciously agree to it. We've prepared a detailed tutorial that guides you step-by-step through configuring your ChatBot.com for these purposes. In the tutorial, you'll learn how to set up consent mechanisms, include a link to your Privacy Policy or other document, or fulfill your information obligations according to regulations. To access the instructions, click here.