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Elevate Your Buttons with New Actions

Luiza Jurczyk

1 min read

Sep 2, 2019

Discover a new section in your button settings that brings more configuration under the hood.

Buttons can significantly accelerate chats and improve customer experience. They can guide the conversation but also open websites, dial phone numbers, open Moments, and more. Recently, buttons have received new settings. In the new section, you can decide what actions will be triggered when users click the buttons.

Available actions

• Save to segment - adds users to selected segments.
• Remove from segment - removes users from selected segments.
• Set custom attribute - assigns values to selected attributes.

The actions aren’t visible to the end-users. However, they can speed up your work, bring more automation to lead generation, and more. Find your own use case to take advantage of the new powerful actions for buttons.

Go to Help Center to learn more.

Written by

Luiza Jurczyk

Technical Writer

Luiza is a content designer and a technical writer who has a special talent for explaining complicated concepts using simple words and vivid metaphors. Chatbots, AI, and Machine Learning are her thing.