The Go to step action lets you redirect users to a specific interaction when they reach a certain point.
Adding Go to step
Drag the Go to step block from the right side menu and add it to your tree.
Click on the Go to step block on your tree to open the edit window.
Click on the Choose the target block window to open the drop down menu. Then choose an interaction where you want to redirect the user.It’s helpful to name all the blocks so that they can be easily identify on the tree.It’s helpful to name all the blocks so that they can be easily identify on the tree.
Close the window. The action will be saved automatically.