Sample page

Sylwia Kocur

2 min read

updated: Aug 13, 2024

ChatBot lets you verify your bot flow draft and the behavior of its Chat Widget on the sample page — a default demo page.

You can share the link to the sample page with your team or beta testers to gather feedback and ensure your bot provides an excellent user experience.

Testing is crucial for chatbot development as it lets you check your bot’s accuracy, speed, and usefulness. It also helps uncover issues like incomplete scenarios or poor user experience, which can negatively impact your bot’s adoption.

The sample page lets you test only the ChatBot Chat widget. You must test your bot using the LiveChat widget if you use LiveChat.

How to test a chatbot on a sample page

You must be sure all the changes in the bot flow are made before you can start testing the bot on the Sample page. Before you enter the Sample page, you can configure and customize the Chat Widget - the changes will be visible on the page when you save them and publish the bot.

Open the bot you want to test. Publish the changes and go to the Integrations section. From the list, choose Chat Widget.
Click the Live preview option in the top corner of the window.
On the Sample page, select Open chat window or click on the blue chat bubble at the bottom right corner to start your tests. You can also Reset chat anytime you need to start your session again, or Close the window if you are done testing.
Adjust the bot flow if you find something to change during testing.