Sample page

Test your chatbot on a testing page before you add it to your website. 

Testing is crucial for chatbot development as it lets you check your bot’s accuracy, speed, and usefulness. It also helps uncover issues like incomplete scenarios or poor user experience, which can negatively impact your bot’s adoption.

ChatBot lets you verify your story draft and the behavior of its chat widget on the sample page — a default demo page.

You can share the link to the sample page with your team or beta testers to gather feedback and ensure your bot provides an excellent user experience.

You can share the link to the sample page with your team or beta testers to gather feedback and ensure your bot provides an excellent user experience.

The sample page lets you test the ChatBot Chat Widget only. If you use LiveChat, you must test your bot within the LiveChat widget.

The sample page lets you test the ChatBot Chat Widget only. If you use LiveChat, you must test your bot within the LiveChat widget.

How to test a chatbot on a sample page 

1. Log in to ChatBot. 

2. Open a story you want to test. 

3. Click on the Integrations section. 

4. Select the story to test it. 

Remember to publish your story before you start testing. Only then will you see the latest updates in the tested story.

Remember to publish your story before you start testing. Only then will you see the latest updates in the tested story.

5. Customize the Chat Widget — select the colors, greetings, the bot’s avatar, etc. 

6. Once you’re done, click on the Live Preview option. 

7. Now, you should be redirected to the sample page. You can select Open chat window or click on the blue chat bubble at the bottom right corner to start your tests. 

8. You can also Reset chat anytime you need to start your session again. 

9. If you find anything that needs to be fixed, go back to the Visual Builder to update your story.  

Remember to publish your story in the Visual Builder once your changes are done. Otherwise, the changes won’t be visible when testing your chatbot on a sample page.

Remember to publish your story in the Visual Builder once your changes are done. Otherwise, the changes won’t be visible when testing your chatbot on a sample page.