Content Marketing Specialist
Your ecommerce checkout process optimization can mean the difference between making sales and losing them. Online shoppers converted at a rate of 1.1% to 2.8% in 2023, and even going from 2% to 2.5% conversions is a 25% increase. Conversion rate optimization can reduce... read more
8 min read | Mar 11 | Jacquelyn Dunham
Chatbot terminology is evolving as more features and technology disrupt the industry. And if you haven’t been paying attention, there have been a lot of changes in the... read more
19 min read | Aug 11 | Jacquelyn Dunham
Banking processes that were once completed in person have shifted online: depositing checks, transferring funds, and paying bills. Calling a customer service line and... read more
21 min read | Jul 03 | Jacquelyn Dunham
Are you ready to dive into the future where technology not only understands you but also anticipates your needs? Conversational AI is rapidly evolving, promising a new... read more
15 min read | Mar 06 | Jacquelyn Dunham
Are you looking to enhance your customer service experience with a chatbot in 2024? With 74% of internet users preferring chatbots for straightforward questions,... read more
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