ChatBot dashboard

Kacper Wiacek Product Expert Lead
Kacper Wiacek
2 min read
updated: Dec 19, 2023

Whether you start your adventure with ChatBot or return to the app to add a new interaction, you enter the Dashboard.

Your Dashboard gives you a full overview of what’s happening with your chatbots and ongoing chats. We’d like you to focus on what matters: your bot. That’s why ChatBot is user-friendly and easy to understand the environment.

ChatBot dashboard sectionsLink icon

  • Chatbots - the center of your bots where you compose, analyze, map, and test your chatbots.

  • Training - review all queries that couldn’t be matched by your bot. Add them to the interactions directly so the phrase will be recognized in the future.

  • Entities - get an array of possibilities to collect and verify user data. Entities can be used to recognize synonyms, product lists, titles, or input types such as integers, dates, weather, etc. Pick one of the system entities or create your own.

  • Integrations - integrate your stories with third-party applications such as LiveChat, Messenger, Zapier, and Slack. You can also embed the bot into your website using the Chat Widget.

The Integrations section manages existing connections with third-party applications. To integrate a chatbot with another app, select the bot from the dashboard and click on the integrations icon in the top-right menu.
The Integrations section manages existing connections with third-party applications. To integrate a chatbot with another app, select the bot from the dashboard and click on the integrations icon in the top-right menu.
  • Archives - get real-time insight into your bot performance. Every chat is shown as a separate thread with dates, existing integrations, and visitor details.

  • Academy - start free courses that will guide you through the process of creating chatbot stories. Each lesson explains a different use case. With the know-how, you can build any chatbot you need with confidence.

Get started with ChatBotLink icon

If you want to create your very first AI chatbot, we recommend following the steps provided in this tutorial. Additionally, we suggest completing the onboarding lesson in our Academy to learn about the key elements of ChatBot. If you prefer to create your bot without the assistance of AI, you can follow this tutorial or choose to use one of our templates.

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