Add system entities to your Story

The system entities can help your chatbot validate information such as email addresses or phone numbers. You can save collected data as attributes and pass them to your external systems.

ChatBot offers different system entities:

• email address

• number

• integer number

• phone number

• temperature

• URL

• Yes and no entities

• Yes-no entities

How to add system entities to your Story

The system entities can help you chatbot collect the quantity of something your customer orders, their contact information, and more. Let’s create a taxi bot and use system entities to collect information from the customer.

1. Create a new Story and add an interaction.

2. In the user says section, type two curly brackets {{ to open the entity window and select sys.integer. Name the attribute get_integer.

3. Select {{ sys.integer }} and type here the user says message.

4. Go to bot responses and call the attributes using double curly brackets. Select the get_integer attribute you created.

5. Complete your reply.

6. Select the save button to keep all the changes.

7. Test the Story by using the built-in chat

See Also

• What are Attributes

• What are User Entities

• Get attributes with Ask a Question action