Quick Replies
ChatBot.com

luiza jurczyk

Last update:

With Quick Replies, you can create short instant replies that can be selected by users. This form of response may be convenient for meeting scheduling, surveying, and suggesting possible answers.

The reply suggestions are displayed below the text message. Selecting a quick reply is optional, and the user can still type other answer.

Please note that if you use multiple responses and actions in one interaction, quick replies must be placed in the last position.

How to Use Quick Replies

  1. Choose bot responses in the interaction view.
  2. Select quick repliesfrom the bot responses.
  3. Now, add a message and a couple of buttons. Note that you can add maximum 11 buttons to one response.
  4. Choose the button type for the suggested answers.
  5. Save the interaction.

Quick replies and Integrations

Quick replies work with Messenger, Chat Widget and Slack integrations. To see the full compatibility table, go here.

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