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Deploy AI-powered chatbots that engage customers, answer questions instantly, and drive sales — all without expanding your support team.
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Modern retail moves fast. Our conversational AI platform supports customers 24/7 with instant answers about product availability, store hours, order tracking, and returns. Cut operational costs while improving customer satisfaction across every channel.
Retail chatbots never sleep. Whether customers are shopping online late at night or during peak hours, AI-powered chatbots deliver instant support about product availability and order tracking without requiring human agents.
Chatbots in retail proactively engage customers, capturing contact details and customer preferences in real time. They connect with shoppers during the shopping journey and pass qualified leads straight to your CRM to boost sales.
Retail bots analyze customer behavior and purchase history to offer personalized product suggestions. Natural language processing makes every interaction feel relevant, helping retail businesses increase average order values across thousands of conversations.
Retail chatbots provide instant answers to customer queries while revealing common patterns. This helps streamline customer support and improve customer satisfaction. Customers get immediate help while human support focuses on complex queries.
AI agents automate routine customer inquiries and reduce support costs without team expansion. Our conversational AI handles thousands of customer interactions 24/7, letting retail companies scale their retail business while maintaining improved customer satisfaction.
Launch your AI-powered chatbot in minutes and start engaging customers 24/7. No credit card required. Cancel anytime.
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We measure the amount of time we spend on customer queries and the number of customer tickets, and they both have reduced by about 20%.
Deploy retail solutions wherever your customers shop. Whether they're in a physical store or browsing online, deliver consistent customer engagement across the entire shopping journey. Integrate seamlessly with your existing systems for inventory management, order tracking, and customer data insights.
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Free your human agents from repetitive questions about store hours, product availability, and returns. Retail chatbots handle routine inquiries and escalate complex issues to your team when needed.
Automatically organize customer queries based on behavior, preferences, and purchase intent using AI agents for retail industry.
Analyze customer data and context to personalize every conversation, delivering better customer experience and more accurate responses.
Proactively initiate conversations with visitors using AI powered chatbots to offer immediate support and resolve customer issues.
Connect your customer support chatbot with live agent systems to seamlessly transfer complex requests to your support team.
Integrate your AI customer service chatbot with backend systems to create tickets for routine inquiries requiring follow-up.
AI-powered
Your retail AI chatbot becomes smarter with every conversation, learning to engage customers more effectively and increase sales through intelligent product discovery.
Use your website, documentation, FAQs, return policies, and shipping information. Our AI chatbot uses machine learning to understand your retail industry and provide relevant answers.
Choose which pages should be used as AI knowledge sources. Easily exclude unwanted content from your AI model for highest accuracy.
Refresh data within a single click, and train your AI chatbot using the newly published content from your website or other assets.
Every customer interaction generates insights. Our AI-powered platform tracks conversation quality, identifies common customer queries, and reveals opportunities to enhance customer experience throughout the shopping journey.
Check the overall chatbot performance, like the number of chats and messages, the number of visitors.
Analyze and segment your chatbot visitors. Collect and manage leads from your conversational marketing campaigns.
Browse single chats to understand how visitors interact with your chatbot. Use this data to improve entire customer journey.
Discover the most repetitive or unanswered questions and use this data to train your AI chatbot for future conversations.
Free 14-day trial No credit card required
Yes. Start a 14-day free trial to explore how our AI chatbot for retail can boost sales and improve customer satisfaction — no credit card needed. Test all features, including conversational AI, natural language processing, and seamless integrations with retail solutions.
Not at all. Enter your product catalog or knowledge base, and our platform automatically builds your virtual shopping assistant. You can fine-tune it with a drag-and-drop editor, train it with sales data, and customize responses to fit your brand identity.
They provide instant answers 24/7. Chatbots in retail reduce wait times, handle multiple customer inquiries simultaneously, and deliver consistent support about order tracking, store hours, and product availability — freeing human agents to focus on complex queries.
Advanced retail chatbots use conversational AI and natural language processing to deliver human-like customer interactions. They understand customer behavior, offer personalized promotions, and integrate with inventory management systems and CRMs to streamline customer support.
Retail bots engage customers, guide them through product discovery, recommend products based on purchase history, and help complete the buying process. They also recover abandoned carts and suggest complementary items to boost average order values — driving sales and improving conversion rates.
Yes. When customers need human agents, the retail AI chatbot instantly transfers the conversation — with full context — to your support team. This blend of AI efficiency and human support ensures seamless customer interactions and improved customer satisfaction.
A retail chatbot is an AI agent that simulates human conversation to help with customer queries about products, recommendations, orders, returns, and store hours — providing instant support that learns from every customer interaction.
Make sure you've published them. In your dashboard, select your retail chatbot and click Publish. Updates go live in the next customer conversation.
They're advanced conversational AI tools that use artificial intelligence to automate customer support. These retail bots deliver instant answers 24/7, adapt to customer behavior, reduce operational costs, and continuously improve from analyzing customer data and feedback.
They trigger personalized messages based on user interactions — like viewing products or showing exit intent. Timely prompts about product availability, nearby stores, or special offers help turn browsing into purchases and encourage repeat purchases from loyal customers.
You'll get detailed insights into customer satisfaction, conversion rates, common customer queries, and shopping patterns. Use this customer data to analyze customer behavior, streamline customer support, and optimize the entire customer journey across your retail business.
They use AI to analyze customer behavior, browsing patterns, and purchase history to remember customer preferences and deliver personalized product suggestions. This creates a shopping experience that feels personal and helpful — building loyalty and driving repeat purchases.
No coding required. Simply copy and paste a short code snippet to add the retail chatbot to your online store or mobile apps. It integrates with major platforms — so you can start engaging customers in minutes.
It's AI-powered chatbots that create natural, human-like responses in real time. Instead of fixed scripts, they use natural language understanding to handle customer queries — helping shoppers find products, track orders, and get personalized product suggestions based on customer preferences.
They assist customers throughout the shopping journey — from product discovery to post-purchase care. Retail chatbots answer questions, track orders, check product availability, and handle returns anytime, providing instant support even outside business hours.
The best retail chatbot fits your retail business goals, connects easily with your systems, and drives measurable results. Ours offers personalization through customer data analysis, real-time inventory data sync, and seamless integrations. Try it free for 14 days.
They ask smart questions to understand customer preferences, budget, and intent. High-intent leads are sent to your sales team in real time with full customer data. By streamlining the entire customer journey, retail chatbots shorten sales cycles and enhance customer engagement.
Yes. Deploy one retail chatbot across your website, Facebook Messenger, Instagram, WhatsApp, and mobile apps. It maintains consistent brand voice and service across all social media platforms where customers shop or ask questions.
It uses natural language processing to interpret customer queries, artificial intelligence to improve over time, and AI tools to create context-aware responses. This enables real-time personalization for product suggestions, inventory checks, and order tracking.
They handle routine customer inquiries automatically across your online store, physical stores, or social media platforms — using natural language understanding to interpret intent. They manage order tracking, returns, and product availability while escalating complex queries to human support when needed.
They start conversations with visitors, promote personalized promotions, showcase new products, and capture leads with customer preferences. Chatbots in retail can segment users by shopping behavior, feed CRMs, and reduce cart abandonment — all while keeping customer engagement personal and relevant.
You can enable consent prompts for collecting customer data and link to your Privacy Policy. The platform supports GDPR, CCPA, and other regulations, helping retail companies stay transparent about how customer data is stored and used.
Yes. Retail AI chatbots can provide order tracking, update shipping details, handle returns, and modify orders in real time. They sync with inventory management systems to give customers instant answers about their purchases.