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Supercharge your ecommerce business with AI-powered chatbots that handle customer queries, boost conversions, and provide instant responses 24/7/365.
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Ecommerce chatbots powered by conversational AI help online retailers streamline support, engage customers, and maximize customer satisfaction across every touchpoint of the shopping journey.
Engage website visitors with greetings and increase the visitor-to-chat conversion rate. Set different greetings depending on your chosen conditions and your goals.
Your ecommerce bot provides instant responses to frequent questions about shipping, returns, product availability, and payment options — reducing support volume.
Chatbots can engage customers who are about to abandon their shopping cart or leave your website by offering assistance or discounts at the right moment.
A smart chatbot is ready and waiting to help customers whenever you can't pick up a call or accept a chat. Make sure every customer gets the help they need.
Never sacrifice quality over quantity. Implement an end-to-end chat automation solution supported by advanced AI. Our AI will handle up to 500 chats at a time while your human support teams focus on complex queries that need a personal touch.
Launch your AI-powered chatbot in minutes and start engaging customers 24/7. No credit card required. Cancel anytime.
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We measure the amount of time we spend on customer queries and the number of customer tickets, and they both have reduced by about 20%.
Engage visitors wherever they browse. Our chatbot for ecommerce works across social media platforms, messaging apps, and your online store to create a unified customer experience.
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Free 14-day trial No credit card required
Let AI-powered chatbots handle repetitive customer conversations so your team can focus on building loyal customers and improving the buying journey.
Automatically organize customer queries based on behavior, preferences, and purchase intent using AI agents.
Tailor every conversation based on customer data and context to improve customer experience and response accuracy.
Proactively initiate conversations with visitors using AI powered chatbots to offer immediate support and resolve customer issues.
Connect your customer support chatbot with live agent systems to seamlessly transfer complex requests to your support team.
Integrate your AI customer service chatbot with backend systems to create tickets for routine inquiries requiring follow-up.
AI-powered
Use your website, documentation, FAQs, return policies, and shipping information. Our AI chatbot uses machine learning to understand your ecommerce business and provide relevant answers.
Choose which pages should be used as AI knowledge sources. Easily exclude unwanted content from your AI model for highest accuracy.
Refresh data within a single click, and train your AI chatbot using the newly published content from your website or other sales assets.
Track customer interactions and gain insights into customer behavior, common customer queries, and resolution patterns. Understand customer intent and optimize your AI customer service strategy.
Check the overall chatbot performance, like the number of chats and messages, the number of visitors.
Analyze and segment your chatbot visitors. Collect and manage leads from your conversational marketing campaigns.
Browse single chats to understand how visitors interact with your chatbot. Use this data to improve conversational ecommerce flow.
Discover the most repetitive or unanswered questions and use this data to train your AI chatbot for future conversations.
Free 14-day trial No credit card required
Yes. Start a 14-day free trial to explore how our AI chatbot can boost your store's sales and service — no credit card needed. Test all features, including conversational AI, natural language processing, and seamless ecommerce integrations.
Not at all. Enter your store URL, product catalog, or knowledge base, and our platform automatically builds your custom shopping assistant. You can fine-tune it with a drag-and-drop editor, train it with your sales data, and customize responses to fit your brand.
They respond instantly, 24/7. Chatbots reduce wait times, handle multiple requests, and provide consistent, accurate answers about orders, shipping, and returns — freeing your team to focus on complex cases.
The most advanced chatbots use generative AI and NLP to deliver human-like interactions. They understand complex questions, personalize recommendations, and integrate with your ecommerce tools, CRMs, and payment systems.
Chatbots engage visitors, qualify leads, recommend products, apply discounts, and guide customers to checkout. They also recover abandoned carts, upsell related items, and pass qualified leads directly to your CRM — boosting conversions and revenue.
Yes. When a customer needs human help, the chatbot instantly transfers the conversation — with full context — to your support team. This blend of AI speed and human empathy ensures a smooth experience.
An ecommerce chatbot is an AI agent that simulates human conversation. It helps with product questions, recommendations, orders, returns, and more — providing fast, personalized support that learns from every interaction.
Make sure you've published them. In your dashboard, select your chatbot and click Publish. Updates go live in the next customer conversation.
They're advanced systems that use AI and machine learning to automate customer conversations. These bots deliver instant, accurate answers 24/7, adapt to customer behavior, and continuously improve from data and feedback.
They trigger personalized messages based on user actions — like viewing a product or showing exit intent. Timely prompts and offers help turn browsing into buying and create loyal, returning customers.
You'll get detailed insights into chat volume, satisfaction, conversion rates, and common questions. Use these analytics to refine responses, improve service, and optimize the customer journey across your store.
They use AI to analyze browsing and purchase data, remember preferences, and tailor recommendations. This creates a shopping experience that feels personal, helpful, and memorable — building loyalty and repeat sales.
No coding required. Simply copy and paste a short code snippet to add the chatbot to your store. It integrates with Shopify, WooCommerce, Magento, and more — so you can start chatting with customers in minutes.
It's a chatbot that creates unique, human-like responses in real time. Instead of using fixed scripts, it understands context and intent through natural language processing — helping customers find products, track orders, and get personalized recommendations.
They assist customers throughout the journey — from product discovery to post-purchase care. Chatbots answer FAQs, track orders, share size guides, and manage returns anytime, even outside business hours.
The best chatbot is one that fits your goals, connects easily with your store, and drives measurable results. Ours offers personalization, analytics, and seamless platform integrations. Try it free for 14 days.
They ask smart questions to gauge intent, budget, and preferences. High-intent leads are sent to sales reps in real time, while others stay nurtured in chat. By streamlining the path to purchase, chatbots shorten sales cycles and improve conversion rates.
Yes. You can deploy one chatbot across your website, Shopify, Messenger, Instagram, WhatsApp, and more. It keeps your brand voice and service consistent everywhere customers shop or chat.
It uses NLP to interpret questions, machine learning to improve over time, and generative models to create context-aware replies. This allows real-time personalization for product suggestions, cart recovery, and post-purchase support.
They handle routine questions automatically — across your site, app, or social channels — using NLP to understand intent and context. They manage tracking, returns, and product inquiries while escalating complex cases to humans when needed.
They start conversations with visitors, promote offers, showcase new products, and collect leads. Chatbots can segment users by behavior, feed CRMs and email lists, and reduce cart abandonment — all while keeping engagement personal and relevant.
You can enable consent prompts for data collection and link to your Privacy Policy. The platform supports GDPR, CCPA, and other regulations, helping you stay transparent about how customer data is stored and used.
Yes. Chatbots can track orders, update shipping details, handle returns, and modify orders in real time. They sync with your inventory and order management systems to give customers instant answers.