Automate your customer service.
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Resolve support across web, email, WhatsApp, and Messenger, then turn those same conversations into qualified leads and sales.
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Over 35,000 brands are already selling through service with Text
The AI agent knows your business, your systems, and every customer it talks to.
Point the AI agent at your websites, help center, and documents. It answers from what you publish and refreshes on the schedule you set.
See who you are talking to: contact details, history, and every recent conversation across channels in one panel.
The AI agent sees the page a customer is on and the journey behind it, so replies land in context.
Set the tone, style, and answer length once. Every reply reads like your team, in any language you support.
Detect intent, language, or account type and send the chat to the specialized agent or team that fits.
The chat widget opens the conversation. Behind it, an AI agent reads intent and carries the exchange end to end.
A well-timed code, free shipping at the right total, an upgrade that fits: the AI agent makes the offer when it counts.
Campaigns invite customers in: a greeting on the pricing page, a nudge after a quiet minute of browsing. The AI agent takes it from there.
Pricing checks, comparisons, a long look at your plans: the AI agent reads the signal and acts while interest is warm.
Choose the languages your AI agent speaks, from one to all of them.
Count the conversations your AI agent closes with no human help.
Write the role, the tone, and the hard limits in plain language.
Every support conversation is a chance to capture a lead, book a meeting, or close a sale. The AI agent spots the opportunity and acts, and your reports show the revenue it brings in.
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeGenerate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeDeliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freeServe tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeAutomate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeTransfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it freeThe controls your security team asks for, documented and ready to review at trust.text.com.
Independently audited controls for security and availability.
Route your whole team's login through your own identity provider. Available on Enterprise.
Review who did what, available on Enterprise plans.
Password plus authenticator code, on every plan.
Data Processing Addendum with EU Standard Contractual Clauses, plus export and deletion support.
Secure TLS connections and permission-based access across the platform.
Talk to our team about custom SSO, audit logs, agent limits, and deploying across multiple brands.
The AI agent covers the routine and pulls your team in at the moments you define.
Choose when a conversation with your support chatbot moves to a person or becomes a ticket. Full history travels with it, and a 30-second no-pickup turns into a ticket on its own.
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Follow resolution rate, CSAT, and response times as they happen, or zoom out to any period. Automated, assisted, and manual handling, split out so support reads as a profit line.
Sign up freeAn enterprise chatbot is the AI customer service software that runs customer conversations at scale, with the security, integrations, and control a large organization needs.
It answers from your own content, acts in the systems you already run, and brings in a human the moment a conversation calls for one.
Access stays controlled and reviewable. Custom SSO through SAML 2.0 routes logins through your own identity provider, two-factor authentication covers every seat, and audit logs show who did what. Text is SOC 2 Type 2 certified and GDPR ready.
The AI agent works inside the stack you already run. Salesforce, HubSpot, Shopify, Slack, Klaviyo, and Mailchimp connect through Workflows, and anything else connects through webhooks or the API, so a conversation can check an order or write a lead back to your CRM as it happens.
Run multiple AI agents, each with its own knowledge, team, skills, and languages, with limits set to fit your rollout on Enterprise. Keep brands and departments cleanly separated while every conversation still lands in one inbox.
Skip the sales gate. Put ChatBot.com in front of your real questions and judge it on results, not a scripted demo.
Train it
Point it at your website and documents, then test the answers.
Check security
Confirm SSO, roles, and audit logs fit your requirements.
Connect a workflow
Wire up one system and watch the AI agent take action.
Measure it
Track resolution rate and the sales your chats close.
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"Text's AI Agent has helped us save our 5-star reputation during a major industry-wide disruption when we had to resolve 15x more chats overnight."
Jamie Miller, Chief Strategy Officer, Funded Trading Plus
93%
CSAT rating
125,000
Chats handled a year
18%
Lower workload