ChatBot is now part of Text.
Try our full AI-powered support platform.
Start your free trial
ChatBot is now part of Text.
Try our full AI-powered support platform.
Start your free trial
AI agent instantly helps your customers using AI-generated responses. Get 24/7 support and ultra-high satisfaction rates.
Free 14-day trial No credit card required
AI-powered customer service
Instant AI chatbot setup
Multichannel communication
AI-generated replies
Advanced AI training
AI-powered customer service
Instant AI chatbot setup
Multichannel communication
AI-generated replies
Advanced AI training
Your customers are everywhere. Now your chatbot is too. One AI handles support across website, Messenger, SMS, and more.
Sign up freeShow the right product at the right moment. Your chatbot spots hesitating shoppers and offers help before they leave.
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Answer questions instantly, accurately, 24/7. Your chatbot learns from your website and knowledge sources. Every response matches your business context.
Sign up freeOur sales process was reliant on telephony. After we implemented Text solutions, we were able to remove the phone number from our website and reduce the number of non-sales-related calls.
Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium
Wembley Stadium earns over $1.5M in eight months with ChatBot by Text
Read case studyResolving doubts and recommending relevant products in real time, the AI agent knows your products and policies and helps shoppers complete their purchase with ease.
Closing sales with an average order value of $430.
Bringing in an average of $11,000/mo in extra revenue.
Supporting all your shoppers 24/7/365.
Let AI handle the routine stuff. Your team jumps in for high-value conversations that close deals.
ChatBot is really great with customization and scalability. We use it on all of our 13 domains with 800K+ unique monthly visitors, and personalize the experience depending on the language.
Rasmus Serup, CEO of Hairlust
Hairlust saves 20% of their communication time with ChatBot by Text
Read case studyEnhance your AI chatbot with more features, workflows, and automations through built-in tools and plug-and-play integrations.
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Free 14-day trial No credit card required
ChatBot by Text is an AI agent trained on your business data that answers customer questions, recommends products, and resolves common issues automatically. It's built into Text, so it works alongside your live chat and help desk without needing a separate tool.
This one can. ChatBot by Text spots buying signals mid-conversation: hesitation at checkout, bulk inquiries, product comparisons. It recommends relevant products, offers discount codes at the right time, and recovers sales that would otherwise be lost. Every support conversation is a sales opportunity. Most businesses just haven't wired it that way yet.
No. Paste your website URL, and ChatBot automatically builds a knowledge base. To add the chat widget to your site, you copy and paste a code snippet. If you're on Shopify or WordPress, there's a direct integration. No coding, no developer time.
ChatBot by Text starts at $19/user per month, with a 14-day free trial and no credit card required. For full plan details and AI resolution limits, check the pricing page.
AI-powered customer service bots are automated systems that use artificial intelligence to manage customer interactions. These bots provide quick and accurate responses, handle multiple requests simultaneously, and work around the clock. These bots also continuously learn and adapt, making them highly effective tools for generative AI customer support.
Chatbots can proactively engage potential customers by using personalized greetings tailored to their behavior on your website. By initiating conversations at the right moment, such as when a visitor appears interested in a particular service or product, chatbots can turn casual browsing into meaningful interactions. This not only captures the visitor's attention but also converts these interactions into sales opportunities, ultimately boosting engagement and increasing conversion rates.
You connect your content: website URL, help center, product docs, or uploaded files. ChatBot by Text scans it all, builds a knowledge base, and starts answering customer questions based on what it learns. It keeps context throughout each conversation and hands off to your team when something needs a human. Setup takes minutes.
Website chat, email, Messenger, and more. Every conversation lands in one inbox inside Text, so your team and your AI agent share the same customer history and context, no matter where the message came from.
Yes. 14-day free trial on every plan. No credit card required. Connect your website, customize your AI agent, and go live the same day.
AI chatbots manage customer interactions by using conversational AI to understand and respond to user queries in real time. These AI-powered chatbots can be integrated into websites, apps, or messaging platforms to provide reliable customer support. They can resolve customer issues, assist with troubleshooting, or provide information such as order status. AI bots are designed to handle repetitive tasks while improving the overall customer experience through personalized, context-aware conversations.
Chat bots can proactively initiate conversations with customers, making them a powerful tool for marketing. They educate users about products and services through interactive dialogues, collect leads by engaging visitors, and pass these leads to email marketing lists. Furthermore, chatbots can be deployed on landing pages to boost conversion rates by guiding users through the buying process or answering any questions they might have. This personalized approach helps businesses build stronger relationships with potential customers and improves the effectiveness of their marketing campaigns.
To ensure your ChatBot complies with data protection requirements or other requirements you may be subject to, you can add options for obtaining user consent, allow them to review your Policies or other important documents. You can fulfill your data protection and electronic communications requirements. Your users can be informed about the data processing and can consciously agree to it. We've prepared a detailed tutorial that guides you step-by-step through configuring your ChatBot for these purposes. In the tutorial, you'll learn how to set up consent mechanisms, include a link to your Privacy Policy or other document, or fulfill your information obligations according to regulations. To access the instructions, click here.
