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The site you just chatted with runs on Text

You clicked the Powered by ChatBot badge in that chat window. Text is the AI customer service and sales platform behind that conversation.

I want an AI agent on my site
An AI agent inside a website chat widget recommending products to a shopper and reading buying signals to guide the sale An AI agent inside a website chat widget recommending products to a shopper on a phone screen

You just saw AI sales in action

Text spots visitors who are ready to act and starts conversations at the right moment. The AI agent removes blockers, recommends the right product or plan, and turns interest into a sale or a qualified lead.

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Free 14-day trial No credit card required AI agent included

An AI agent recommending products with add-to-cart inside a store's chat window An AI agent recommending products with add-to-cart inside a store's chat window on a phone

Text products are trusted by 35,000+ leading brands

ToyotaS&P GlobalUnileverHuaweiMotorola SolutionsAdobePayPalKPMGHyundaiLGMcDonald'sMercedes-Benz

What was running behind that chat window

Product cards with prices and an add to cart button inside a chat conversation

It sells without sending anyone to another tab

Ask what fits and the agent answers with real products, real prices, and an add-to-cart button. Pick the size, pick the color, buy it in the chat window.

A customer profile in Text showing contact details, lifetime spend, order count, and recent conversations

It reads the page you are on

Open the chat on a pricing page and the AI agent offers pricing questions. Open it on a product page and the questions change. It draws them from the content that company gave it, which is why the chat you used already knew what you were looking at.

Knowledge sources in Text listing a website, uploaded files, and articles the AI agent answers from

It answers from your content, not from guesses

Point it at your website, upload your PDFs and docs, or write articles straight into the app. It replies from those sources. You set its tone, how long its answers run, and what it must never say.

A chat moving from the AI agent to a human teammate with the conversation history attached

It knows when to get a person

When the agent cannot answer, or someone just asks for a human, the chat moves to the right team with the whole conversation attached. Send a photo of what arrived damaged and the agent reads the image, then passes on what it understood.

A revenue report in Text showing orders and value attributed to conversations

Service reported as money

Revenue closed, leads captured, customers served. Text ties orders back to the conversation that produced them, during the chat and for thirty days after it ends.

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The visitors who chat are the ones who buy

Across Shopify stores running Text's AI agent, the visit-to-order rate runs 266% higher for visits with a chat than for visits without one. Your own number rides on your traffic and your offer.

266% higher visit-to-order rate on average when visitors chat

Free 14-day trial No credit card required AI agent included

The chat window is the front door

A teammate supervising a live AI agent chat in Text

Your team decides how much the AI handles

Let the agent answer first and your team picks up what is left, or keep it as backup that only steps in when everyone is busy. You set that per team, watch any live conversation as it happens, and take one over mid-sentence.

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Built-in tools and integrations feeding customer support workflows in one place

Every channel lands in one inbox

Website chat, email, WhatsApp, Messenger, and SMS all arrive in the same place, handled by the same team and the same AI agent. Nobody watches five tabs.

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A customer profile in Text showing contact details, cart activity, visit information, and recently visited pages

Long cases keep their history

When a question needs days rather than minutes, the chat becomes a ticket that carries the conversation with it. The summary sits at the top and one click goes back to what the customer actually said.

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Know a team that should be selling through chat?

If you would rather recommend Text than run it yourself, the partner program pays a recurring commission for every account you refer.

Explore the partner program

Powered by ChatBot FAQ

The company you were chatting with runs its website chat on Text. The Powered by ChatBot badge sits in the chat window automatically, so it just tells you which software their team used to answer you.

That depends on how the company set it up. An AI agent handles questions it can answer from the content the company gave it, and passes the conversation to a teammate when it cannot answer or when you ask for a person. The whole conversation moves across with it, so you do not have to start over.

Yes. Every Text account starts with a free trial and no card up front. You add the widget with Google Tag Manager, Shopify, Webflow, WordPress, or a code snippet, point the AI agent at your own content, and go live. Most teams are running in under an hour.

Website chat, email, WhatsApp, Messenger, and SMS through Twilio all arrive in one inbox, handled by the same team and the same AI agent. Email arrives as tickets, so longer cases keep their history in one thread.

That company. Text is the software their team and their AI agent work in, so we cannot see your conversation, your order, or your account. To reach them, go back to their website and open the chat again, or use the contact options on their site.

Open the chat window on that company's website again and your conversation is still there. If the question needs longer follow-up, the chat becomes a ticket that carries the conversation with it, and their team replies by email.

Whatever you give it. Add your website and choose the whole site, a section, or single pages, upload files such as PDF, DOCX, TXT, CSV, and MD, or write articles directly in Text. It replies from those sources and nothing else, and you can set its tone, its answer length, and what it must never say.

Yes. Text ties orders back to the conversation that produced them, during the chat and for thirty days after, and splits out what the AI agent handled from what your team did. Revenue closed, leads captured, and customers served sit at the top of the app as they land.

See what your own visitors are trying to tell you

Free 14-day trial No credit card required AI agent included