Recent articles

Customer ServiceMarketing

14 min read | Jun 01 | Soundarya Jayaraman

Power Your Online Sales with Top AI Tools

Artificial Intelligence, the technology of the future, is already here.  Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI... read more


12 min read | Apr 26 | Palash Nag

13 Email Marketing KPIs You Should Track for Success

“Mistakes should be examined, learned from, and discarded; not dwelled upon and stored.” – Tim Fargo Email marketing can be a bit of a black hole. You spend hours... read more


8 min read | Apr 22 | Lucy Manole

5 Key Facts Businesses Need to Know About AI and Augmented Reality

Technology has revolutionized the way businesses operate and interact with customers.  Access to advanced tools and data has simplified the workflow, leading to a... read more


8 min read | Mar 22 | Alexa Lemzy

Chatbots for Millennials: Why and How Smart Brands Should Be Using Them?

Millennials show a strong preference for self-service options and the ability to handle customer service issues themselves. Businesses have known this for years and have... read more


7 min read | Mar 16 | Sean Tinney

How to Build Your Email List with Chatbots

Having a quality email list is a great way to grow your brand. Of course, building a legitimate email list takes some time and effort. The good news? You can streamline... read more


2 min read | Feb 24 | Daria Zabój

Write for ChatBot’s blog

Hi there! Thanks for stopping by! We’re glad you want to write for the ChatBot Blog.  Who are we?  ChatBot is a no-code platform that helps small and big... read more


10 min read | Feb 24 | Hazel Raoult

A Quick Guide to Omnichannel Lead Nurturing

Consumers of today, whether individuals or organizations, are firmly in control of what they want to purchase and no longer want to be simply “sold to” as was the case in... read more

ChatbotsCustomer ServiceMarketing

8 min read | Feb 15 | Kinga Edwards

Conversational Marketing Explained: All You Need to Know

Conversational marketing can be regarded as a counterpart to traditional methods. It typically includes content that has a conversational tone, incorporates dialogue, and... read more

ChatbotsCustomer ServiceMarketing

8 min read | Feb 15 | Jake Rheude

5 Ecommerce Checkout Mistakes and Strategies to Avoid Them

Don’t lose your customers at the checkout after they’ve made their way through a lengthy sales funnel. Optimizing your checkout process is crucial for securing the sale,... read more

Customer ServiceMarketing

7 min read | Jan 31 | Lucy Manole

5 Customer Retention Strategies for Small Businesses

Every business, small or big, strives to retain a healthy customer base. Retaining customers doesn’t just bring revenue, it also boosts loyalty and attracts new customers... read more


7 min read | Nov 09 | Daria Zabój

How to Make your Ecommerce Chatbot Rock this Shopping Season

The holiday season is going to feel different this year. Many fewer consumers are going to hunt for products in physical stores to stay away from crowds. But that doesn’t... read more

Customer Service

5 min read | Nov 09 | Daria Zabój

Last-Minute Tips to Beat the Holiday Rush

They say the holiday shopping season starts earlier every year — that’s true this time around. Consumers are worried that stores might be lacking inventory, which has... read more

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