The holiday season is going to feel different this year. Many fewer consumers are going to hunt for products in physical stores as to stay away from crowds. But that doesn’t mean they’re going to purchase less. Data shows that during the 2008 recessi...
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They say the holiday shopping season starts earlier every year — that’s true this time around. Consumers are worried that stores might be lacking inve...
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Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up w...
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What once seemed like science fiction is now becoming a reality. The rapid advancement of artificial intelligence (AI) is dramatically transforming th...
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The Rainforest Alliance found that ChatBot helps increase their client interactions at low expense. The organization built a website chatbot to answer...
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By adding ChatBot to their website, Valley Driving School is now able to answer customer questions faster and more efficiently. Mr. ro-BOT-o, the comp...
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Are you aware that customers switching companies because of poor service costs companies $1.6 trillion in the U.S.? A good experience is key in winnin...
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The history of artificial intelligence dates back to ancient Greece. Philosophers of that time were already wondering whether human thinking could be ...
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After months of hard work and inspiring interviews with our beta testers, we’re finally ready to share with you the brand new version of ChatBot’s Vis...
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Some things are good the way they are, others need a tweak. Customer feedback and our insights have shown us that ChatBot’s Visual Builder is one of t...
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Chatbots have come a long way since the first commercial instant messaging bot, SmarterChild, hit our AOL buddy lists in 2000. For a decade, it was th...
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