Don’t lose your customers at the checkout after they’ve made their way through a lengthy sales funnel. Optimizing your checkout process is crucial for securing the sale, but many ecommerce businesses make avoidable mistakes that discourage customer t...
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Every business, small or big, strives to retain a healthy customer base. Retaining customers doesn’t just bring revenue, it also boosts loyalty and at...
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The holiday season is going to feel different this year. Many fewer consumers are going to hunt for products in physical stores as to stay away from c...
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They say the holiday shopping season starts earlier every year — that’s true this time around. Consumers are worried that stores might be lacking inve...
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Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up w...
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What once seemed like science fiction is now becoming a reality. The rapid advancement of artificial intelligence (AI) is dramatically transforming th...
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The Rainforest Alliance found that ChatBot helps increase their client interactions at low expense. The organization built a website chatbot to answer...
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By adding ChatBot to their website, Valley Driving School is now able to answer customer questions faster and more efficiently. Mr. ro-BOT-o, the comp...
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Are you aware that customers switching companies because of poor service costs companies $1.6 trillion in the U.S.? A good experience is key in winnin...
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The history of artificial intelligence dates back to ancient Greece. Philosophers of that time were already wondering whether human thinking could be ...
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After months of hard work and inspiring interviews with our beta testers, we’re finally ready to share with you the brand new version of ChatBot’s Vis...
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