11 min read | Sep 19 | Wojciech Gumiński
Take a peak at the insides of marketing robotization. Learn what changes useful & practical automation into customers’ nightmares. Only proven remedies. read more
14 min read | Aug 31 | Daria Zabój
Since 2016, when Facebook opened Messenger for bots, brands have widely adopted them. Everybody is now talking about them and their value to businesses. But what exactly... read more
9 min read | Aug 11 | Kelly Moser
The most significant part of increasing chatbot engagement is getting your audience comfortable talking to robots. With substantial aspects of online businesses becoming... read more
10 min read | Jul 27 | Jake Rheude
In retail marketing, businesses focus primarily on acquiring new customers to increase their sales and potential market reach. Of course, this is critical to the success... read more
7 min read | Jul 25 | Ola Górska
There are many reasons why we may dread getting in touch with customer service. For instance, writer Bill Bryson once wrote, “The other day I called my computer... read more
10 min read | Jul 19 | Sam Hops
As an ecommerce brand, you may struggle to get satisfied customers to influence your prospective customers. However, if you start leveraging the positive effects of... read more
9 min read | Jul 12 | Daria Zabój
The first chatbot (Eliza) dates back to 1966, making it older than the Internet. Yet the technology had to wait a bit to flourish at scale. It was not until 2016 that... read more
10 min read | Jun 07 | Gaurav Belani
Customer feedback is essentially opinions and experiences shared by the customers about a product or service they have engaged with. It helps customers share their... read more
14 min read | Jun 01 | Soundarya Jayaraman
Artificial Intelligence, the technology of the future, is already here. Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI... read more
12 min read | Apr 26 | Palash Nag
Email marketing is a bit of a black hole. You spend hours crafting the perfect email, hit send, and then...crickets. It's frustrating, especially when you know that email... read more
8 min read | Apr 22 | Lucy Manole
Technology has revolutionized the way businesses operate and interact with customers. Access to advanced tools and data has simplified the workflow, leading to a... read more
8 min read | Mar 22 | Alexa Lemzy
Millennials show a strong preference for self-service options and the ability to handle customer service issues themselves. Businesses have known this for years and have... read more
Free 14-day trial No credit card required
