Recent articles

Customer Service

22 min read | Jul 12 | Jacquelyn Dunham

Best Intercom Alternatives and Competitors [2024 List]

Having the right tools is key to delivering great customer support and keeping your customers happy. Intercom has made a name for itself with solid communication... read more

Customer Service

14 min read | Jul 08 | Jacquelyn Dunham

Twilio Alternatives and Competitors Based on User Reviews

Twilio has become a capstone in customer service because of its versatility and range of applications. However, every tool has its challenges. As customer expectations... read more

Customer Service

19 min read | Jul 05 | Jacquelyn Dunham

HubSpot Competitors and Alternatives for Chatbot Builder

HubSpot is well-known for its all-in-one marketing, sales, and customer service tools, including a handy chatbot builder. But let’s face it, not everyone finds... read more

Customer Service

20 min read | Jul 03 | Jacquelyn Dunham

Salesforce Competitors and Alternatives for 2024

Salesforce Competitors and Alternatives for 2024 SEO Meta Description: Discover the top 10 Salesforce competitors for 2024, with ChatBot as the top leader that enhances... read more

Customer Service

32 min read | Jul 01 | Jacquelyn Dunham

Best Zendesk Alternative for Support Teams in 2024

Zendesk is known for its comprehensive set of customer service tools, including a ticketing system, live chat, and analytics, making it a popular choice for mid-size and... read more

Marketing

15 min read | Jun 10 | Jacquelyn Dunham

How to Use Chatbots in Marketing – An Honest Guide for 2024

Discover how chatbots in marketing revolutionize engagement, enabling personalized customer interactions and automating communications to boost conversion rates and build... read more

Chatbots

7 min read | Jun 10 | Zuzanna Bocian

Conversational Marketing Chatbot Explained: All You Need to Know

One-on-one real-time interactions are preferred by most of us, especially in the online shopping process. Such conversations can improve customer experience, faster... read more

Chatbots

12 min read | Jun 07 | Jacquelyn Dunham

10 of the Best Chatbot Examples for You to Choose From

Writing about chatbots for some time now, I’ve seen firsthand how important timely customer interactions are. Everyone seeks instant answers and nobody is willing... read more

Chatbots

12 min read | Jun 06 | Jacquelyn Dunham

Chatbot API: Empower Your Business with Scalable Messaging Solutions in 2024

Are you looking to streamline your customer service and boost your business’s efficiency? In an era where speed and precision are key to customer satisfaction,... read more

Chatbots

12 min read | Jun 05 | Daria Zabój

Chatbot vs. Live Chat – Which is Better for Customer Service?

As a customer service manager, you know your team is the backbone of your company’s success. You work hard to ensure that your team is equipped with the right tools... read more

Chatbots

15 min read | May 23 | Zuzanna Bocian

Discover How Chatbots in Education Transform Learning Experiences

Explore the role of chatbots in education and how they enhance student support, personalize learning experiences, and streamline administrative tasks for educational... read more

Chatbots

23 min read | May 20 | Jacquelyn Dunham

Best Chatbot Use Cases You Will Benefit From in Everyday Life!

Explore chatbot use cases across various industries, including ecommerce, healthcare, and education, highlighting how these AI tools improve customer service, streamline... read more

Start a free ChatBot trial
and unload your customer service

Free 14-day trial No credit card required

Discover our other products