7 min read | Jul 25 | Ola Górska
There are many reasons why we may dread getting in touch with customer service. For instance, writer Bill Bryson once wrote, "The other day I called my computer helpline,... read more
10 min read | Jul 19 | Sam Hops
As an ecommerce brand, you may struggle to get satisfied customers to influence your prospective customers. However, if you start leveraging the positive effects of... read more
9 min read | Jul 12 | Daria Zabój
The first chatbot (Eliza) dates back to 1966, making it older than the Internet. Yet the technology had to wait a bit to flourish at scale. It was not until 2016 that... read more
10 min read | Jun 07 | Gaurav Belani
Customer feedback is essentially opinions and experiences shared by the customers about a product or service they have engaged with. It helps customers share their... read more
14 min read | Jun 01 | Soundarya Jayaraman
Artificial Intelligence, the technology of the future, is already here. Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI... read more
12 min read | Apr 26 | Palash Nag
“Mistakes should be examined, learned from, and discarded; not dwelled upon and stored.” – Tim Fargo Email marketing can be a bit of a black hole. You spend hours... read more
8 min read | Apr 22 | Lucy Manole
Technology has revolutionized the way businesses operate and interact with customers. Access to advanced tools and data has simplified the workflow, leading to a... read more
8 min read | Mar 22 | Alexa Lemzy
Millennials show a strong preference for self-service options and the ability to handle customer service issues themselves. Businesses have known this for years and have... read more
7 min read | Mar 16 | Sean Tinney
Having a quality email list is a great way to grow your brand. Of course, building a legitimate email list takes some time and effort. The good news? You can streamline... read more
2 min read | Feb 24 | Daria Zabój
Hi there! Thanks for stopping by! We’re glad you want to write for the ChatBot Blog. Who are we? ChatBot is a no-code platform that helps small and big... read more
10 min read | Feb 24 | Hazel Raoult
Consumers of today, whether individuals or organizations, are firmly in control of what they want to purchase and no longer want to be simply “sold to” as was the case in... read more
8 min read | Feb 15 | Kinga Edwards
Conversational marketing can be regarded as a counterpart to traditional methods. It typically includes content that has a conversational tone, incorporates dialogue, and... read more
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