Recent articles


15 min read | Apr 16 | Jacquelyn Dunham

Types of Chatbots: Exploring the Diversity in Conversational AI

Ever wondered how chatbots, especially the diverse types of chatbots, could save your business an astronomical amount of time? By the end of 2024, it’s expected... read more


17 min read | Apr 16 | Kamila Tokarska and Jacquelyn Dunham

Compare Chatbot Platforms and Pick the Best One for You

With the abundance of chatbot-related technologies available, choosing the perfect chatbot platform can be overwhelming. There are various other chatbot development... read more


12 min read | Apr 15 | Jacquelyn Dunham

RPA Chatbot: Understanding the Differences, Applications, and Tools

Are you exploring ways to enhance your customer service experience and operational efficiency but are tangled up in today’s tech buzzwords? The term “RPA... read more


7 min read | Apr 12 | Jacquelyn Dunham

How to Create a Freshdesk Chatbot with the ChatBot Integration

Upgrade your Freshdesk account with a chatbot that can help your customers get quick and accurate answers to their questions. Chatbots make it simple for businesses to... read more


10 min read | Mar 12 | Jacquelyn Dunham

Understanding Chatbot Intents and Entities to Boost Efficiency and Effectiveness

Visit any website, and you are bound to see some form of automation introduced into its structure. This could be anything from an email intake form to a calendar... read more


12 min read | Mar 08 | Jacquelyn Dunham

What is Chatbot Automation and How Can You Make It Work?

Chatbots are changing the way we do business. Instead of waiting for specific company hours to find out when a custom cat sweater is available or to ensure your order... read more


12 min read | Feb 28 | Jacquelyn Dunham

Boosting Your Insurance Operations with an Insurance Chatbot

The insurance industry is no laughing matter. Millions of people use everything from borrowing against life insurance when securing a home to getting car insurance for... read more


13 min read | Feb 22 | Jacquelyn Dunham

Chatbot UI Examples for Designing a Great User Interface [15 Chatbots Included]

Chatbots have changed the way we engage with digital interfaces. However, the success of a chatbot heavily relies on its user interface (UI), which serves as the gateway... read more


13 min read | Feb 19 | Jacquelyn Dunham

Hotel Chatbot at Your Service: 2024 Guide

There are an estimated 17.5 million guestrooms around the world catering to everyone from last-minute business travelers to families enjoying a once-in-a-lifetime... read more


15 min read | Feb 13 | Jacquelyn Dunham

The Science of Chatbot Names: How to Name Your Bot, with Examples

Chatbot names help you differentiate one bot from another. Your site can have multiple bots: one for sales, one for customer support – the choice is yours. And if you... read more


11 min read | Feb 09 | Jacquelyn Dunham

Best Shopify Chatbot You Can Try Right Away in 2024

Shopify is one of the biggest ecommerce platforms in the world. It is easy to set up, making it the first choice for professional sellers and people who want to start... read more


9 min read | Feb 07 | Jacquelyn Dunham

Top Finance Chatbots for Banks and Personal Finance

Infusing convenience and technology into personal finance and banking is no longer an added benefit. It’s now a requirement to remain competitive with other institutions... read more

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