There are many reasons why we may dread getting in touch with customer service. For instance, writer Bill Bryson once wrote, "The other day I called my computer helpline,... read more
As an ecommerce brand, you may struggle to get satisfied customers to influence your prospective customers. However, if you start leveraging the positive effects of... read more
The first chatbot (Eliza) dates back to 1966, making it older than the Internet. Yet the technology had to wait a bit to flourish at scale. It was not until 2016 that... read more
Customer feedback is essentially opinions and experiences shared by the customers about a product or service they have engaged with. It helps customers share their... read more
Artificial Intelligence, the technology of the future, is already here.
Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI... read more
“Mistakes should be examined, learned from, and discarded; not dwelled upon and stored.” – Tim Fargo
Email marketing can be a bit of a black hole. You spend hours... read more
Technology has revolutionized the way businesses operate and interact with customers.
Access to advanced tools and data has simplified the workflow, leading to a... read more
Millennials show a strong preference for self-service options and the ability to handle customer service issues themselves. Businesses have known this for years and have... read more
Having a quality email list is a great way to grow your brand. Of course, building a legitimate email list takes some time and effort. The good news? You can streamline... read more
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Thanks for stopping by! We’re glad you want to write for the ChatBot Blog.
Who are we? ChatBot is a no-code platform that helps small and big... read more
Consumers of today, whether individuals or organizations, are firmly in control of what they want to purchase and no longer want to be simply “sold to” as was the case in... read more
Conversational marketing can be regarded as a counterpart to traditional methods. It typically includes content that has a conversational tone, incorporates dialogue, and... read more
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