# ChatBot® - The Best AI Chatbot Software for Your Website | ChatBot.com > ChatBot® uses AI-generated responses to instantly help your customers. Get 24/7 support and ultra-high satisfaction rates. Test an AI chatbot for free. ChatBot® is a digital tool designed to simulate human conversation, often through text-based interactions. It can be powered by AI and handle user queries, automate responses, and assist in tasks like customer support or sales. The AI chat bot uses technologies like natural language processing (NLP), machine learning, and generative AI to understand user inputs and provide relevant, human-like responses. ## Overview - [ChatBot® - The Best AI Chatbot Software for Your Website](https://www.chatbot.com/): ChatBot® uses AI-generated responses to instantly help your customers. Get 24/7 support and ultra-high satisfaction rates. Test an AI chatbot for free. ## Chatbot demo - [Explore ChatBot - ChatBot Demo Video | ChatBot](https://www.chatbot.com/chatbot-demo/): Watch our demo video and discover how ChatBot can automate your customer service, generate leads and drive your online sales. Test the ChatBot platform for free and see for yourself! ## Signup - [Sign Up Free - AI ChatBot Platform For Your Business](https://www.chatbot.com/signup/): AI platform to build and launch chatbots without coding. Sign up for a free trial to scale your support services and drive online sales. ## Pricing - [ChatBot Pricing | Start for Free](https://www.chatbot.com/pricing/): Everyone can automate their customer service with ChatBot. Start your free trial and see for yourself. No coding and credit card required. ## Sales contact form - [Sales Qualification Form](https://www.chatbot.com/sales-contact-form/): Contact ChatBot sales team. ## AI - [ChatBot AI Assist | Custom AI model tailored to your business needs](https://www.chatbot.com/ai/): Get a reliable AI model that answers customer questions by scanning your resources. Take control of your AI communication to deliver a great user experience. ## Features - [ChatBot Visual Builder - Build Chatbots Without Coding](https://www.chatbot.com/features/visual-builder/): Create conversational bots with no coding. Automate your customer communication effectively using a UX-friendly, AI-fueled chatbot creator. Start now! - [Complete List of All ChatBot Features | ChatBot Software](https://www.chatbot.com/features/): Enable end-to-end customer service automation for your business with AI chatbot features, live chat support, automated workflows, and seamless integrations. - [Improve Customer Experience | ChatBot Features](https://www.chatbot.com/features/dynamic-responses/): ChatBot can use photos, buttons, and text in conversations with your customers. Try it now and impress your customers! - [Publish ChatBot on your website](https://www.chatbot.com/features/connect/): Meet our easy to deploy Chat Widget. Start using advanced AI chatbots in a few simple steps, without coding! - [Reports and Analytics | ChatBot Features](https://www.chatbot.com/features/analytics/): Customizable reports allow you to analyze the performance of your chatbots. Make improvements to your customer service based on automated insights! ## Solutions - [ChatBot for Customer Support Operations](https://www.chatbot.com/solutions/chatbot-for-support/): Use a chatbot to help your customers 24/7. Start a free ChatBot trial and resolve customer problems right away! - [Chatbot for Education | ChatBot.com](https://www.chatbot.com/solutions/chatbot-for-education/): Get a chatbot for education and answer the most common questions instantly - [ChatBot for Sales Automation](https://www.chatbot.com/solutions/chatbot-for-sales/): Generate and qualify leads by using a chatbot. Connect prospects with your agents in real time and close more sales. Start a free trial. - [ChatBot Solutions | ChatBot.com](https://www.chatbot.com/solutions/): ChatBot helps you automate sales, marketing, and support. Support customers 24/7 to build better relationships and grow your business. Learn more about AI chatbots. - [Power Up Your Marketing with Custom Chatbots | ChatBot](https://www.chatbot.com/solutions/chatbot-for-marketing/): Generate more leads and boost conversion rates with AI chatbots. Deliver better customer experience and drive more sales using conversational marketing. - [Care to Chat? - ChatBot for Nonprofits](https://www.chatbot.com/nonprofit/assets/): Grow your nonprofit organization with chatbot, free of charge. - [ChatBot for Nonprofits](https://www.chatbot.com/nonprofit/thank-you/): Thank you for filling the form. - [Free ChatBot Software for Nonprofits](https://www.chatbot.com/nonprofit/): Are you a nonprofit organization? Start using the chat bot platform for free and improve your website communication. - [ChatBot for Healthcare | Deliver a Better Patient Experience](https://www.chatbot.com/chatbot-for-healthcare/): An AI-fueled chatbot platform to support patient engagement in your healthcare organization. Build your healthcare chatbot without coding to improve patient communication and experience. - [Enterprise AI Chatbot Platform | ChatBot](https://www.chatbot.com/chatbot-for-enterprise/): We help brands build and optimize chatbots 🤖 for the best possible results. Get a dedicated account manager and automate your business the right way. - [ChatBot for Healthcare | Deliver a Better Patient Experience](https://www.chatbot.com/covid19-chatbot/): An AI-fueled chatbot platform to support patient engagement in your healthcare organization. Build your healthcare chatbot without coding to improve patient communication and experience. - [Exploring the New Visual Builder - ChatBot](https://www.chatbot.com/exploring-visual-builder/): After months of intense work, we can finally share the brand-new ChatBot’s Visual Builder with you! Learn what’s new and find out how you can easily build successful chatbots for your online business. ## Benefits - [24 ChatBot 🤖 Benefits that Will Transform Your Business](https://www.chatbot.com/benefits/): Explore 24 significant reasons why you should use conversational chatbots and automate your customer service. Learn and start growing your business right away! ## Chatbot best practices - [Your Ultimate Chatbot 🤖 Best Practices Guide](https://www.chatbot.com/chatbot-best-practices/): Learn all the golden rules of chatbot creation. Avoid common chatbot mistakes, implement an effective strategy, and grow your online business! ## Powered by chatbot - [ChatBot.com | Automate Your Customer Service](https://www.chatbot.com/powered-by-chatbot/): Powered by ChatBot ## Help - [🚀 Get started](https://www.chatbot.com/help/get-started/): Here for the first time? Learn the basics of ChatBot. We’ll show you the ropes. - [⚒️ Build your chatbot](https://www.chatbot.com/help/build-your-chatbot/): Guidelines on how to create a powerful chatbot Story. - [🔌 Connect your chatbot](https://www.chatbot.com/help/connect-your-chatbot/): Integrate ChatBot with tools you’re already using. - [📈 Manage data](https://www.chatbot.com/help/manage-data/): Learn how to use ChatBot analytics and get the most out of it. - [🔑 Manage your account](https://www.chatbot.com/help/manage-your-account/): Set up ChatBot and add teammates to your account. - [⚙️ Advanced use](https://www.chatbot.com/help/advanced-use/): Add more advanced actions to your Stories with webhooks. - [Old Builder](https://www.chatbot.com/help/old-builder/): Articles related to the previous version of ChatBot Visual Builder. - [Machine Learning](https://www.chatbot.com/help/artificial-intelligence/machine-learning-matching-system/): Learn how the chatbot analyzes user input. - [Train chatbot with files](https://www.chatbot.com/help/artificial-intelligence/train-chatbot-with-files/): Add files to AI Knowledge and use them in your chatbot responses. - [Integrate ChatBot with HelpDesk](https://www.chatbot.com/help/integrations/integrate-chatbot-with-helpdesk/): Create tickets in ChatBot and receive them in the HelpDesk app. - [Manage your team](https://www.chatbot.com/help/teams/teams-overview/): Manage your team by adding, changing, and removing teammates. Assign roles to help you develop the bots. - [How does the bot work with LiveChat Campaigns](https://www.chatbot.com/help/livechat-integration/livechat-campaigns/): Deliver a better user experience to boost engagement with LiveChat Campaigns. - [ChatBot AI Assist Guidelines](https://www.chatbot.com/help/artificial-intelligence/chatbot-ai-assist-guidelines/): Frequently asked questions about the automatic way of creating chatbots. - [How to Create a Multilingual Chatbot for a Website](https://www.chatbot.com/help/build-your-chatbot/how-to-create-multilingual-chatbot/): Want to open for global customers? Check easy-to-use chatbot with automated language detection for multilingual communication. - [Supported languages](https://www.chatbot.com/help/overview/supported-languages/): Check if ChatBot supports your language. - [Configure Moments in your dashboard](https://www.chatbot.com/help/moments/configure-moments-in-dashboard/): Check how to display a site inside the chat window. - [How to build your first AI chatbot](https://www.chatbot.com/help/build-your-chatbot/how-to-build-your-chatbot/): This tutorial will show you, step by step, how to create an AI chatbot using the ChatBot platform. You'll learn how to test your brand-new bot and find out how you can easily add a chatbot to your website. - [Legacy LiveChat Tickets: migration options](https://www.chatbot.com/help/livechat-integration/livechat-create-a-ticket/): Migrate from LiveChat's legacy ticketing system to HelpDesk or another ticketing platform. - [ChatBot Archives - User Manual](https://www.chatbot.com/help/overview/bot-history-archives/): Check how to use the Archives feature. Explore the history of the user-bot interactions to improve your customer service. Easy step-by-step guide. - [Button settings](https://www.chatbot.com/help/bot-responses/button-settings/): Customize your buttons and define the behavior of your chatbot. - [Connect ChatBot to Freshdesk](https://www.chatbot.com/help/integrations/connect-chatbot-with-freshdesk/): Collect Freshdesk tickets and customer details by using a chatbot. - [Connect ChatBot to Make](https://www.chatbot.com/help/integrations/connect-chatbot-to-make/): Send data from ChatBot to external tools and services automatically. - [Delay](https://www.chatbot.com/help/bot-responses/set-up-delay-for-responses/): Control how fast your chatbot should respond. - [Enable JavaScript in your browser](https://www.chatbot.com/help/chat-widget/enable-javascript-in-your-browser/): Use ChatBot, an AI-powered software to launch chatbots and enhance your customer experience. - [How to Use Filters in ChatBot](https://www.chatbot.com/help/actions/filter/): Personalize your chatbot communication with Filters. Learn how to display different messages depending on the user's needs and characteristics. - [How to add ChatBot to the Squarespace Website](https://www.chatbot.com/help/integrations/squarespace/): An easy-to-use bot to answer common customer questions 24/7, support the customer through the sales funnel, and generate leads. Integration without coding. - [How to add ChatBot to a Weebly website](https://www.chatbot.com/help/integrations/how-to-add-chatbot-to-a-weebly-website/): Add an AI chatbot to your Weebly site. - [How To Create a Facebook Messenger Chatbot](https://www.chatbot.com/help/integrations/how-to-make-messenger-chatbot/): Create your own Messenger chatbot without coding. Connect with your Facebook fans and boost your fan page engagement. - [How to set up webhooks](https://www.chatbot.com/help/webhooks/setting-up-your-webhook/): Learn how to set up webhooks in ChatBot. - [Install ChatBot using Chat Widget](https://www.chatbot.com/help/install-chatbot/widget-installation/): Learn how to install a chatbot on your website. - [Install ChatBot with Google Tag Manager](https://www.chatbot.com/help/install-chatbot/google-tag-manager/): Install your Chat Widget on your site using Google Tag Manager - [How to add KnowledgeBase to ChatBot](https://www.chatbot.com/help/integrations/add-knowledgebase-to-chatbot/): Connect ChatBot and KnowledgeBase without coding using webhooks. Lets your chatbot suggest KnowldgeBase articles to users and solve their support issues faster. - [Integrate ChatBot with Zendesk](https://www.chatbot.com/help/integrations/integrate-chatbot-with-zendesk/): Let the customer create a Zendesk ticket while conversing with your chatbot. - [Keywords](https://www.chatbot.com/help/artificial-intelligence/keywords-matching-system/): Trigger chatbot replies on specific keywords. - [LiveChat installation guidelines](https://www.chatbot.com/help/livechat-integration/livechat-installation/): Learn how to integrate ChatBot and LiveChat. - [Manage your ChatBot subscription | ChatBot Help Center](https://www.chatbot.com/help/subscription/manage-subscription/): Learn how to manage your ChatBot subscription, monitor paid chats, download invoices, cancel your subscription, and delete the account. - [Matching systems](https://www.chatbot.com/help/artificial-intelligence/matching-interactions/): Discover available matching systems in ChatBot. - [Product availability](https://www.chatbot.com/help/shopify-integration/product-availability/): Let customers search for products in your Shopify store with a chatbot. - [Sales tax](https://www.chatbot.com/help/settings/sales-tax/): Check the amount of the sales tax you need to pay. - [Sample Page for Testing Your Chatbot Prototype](https://www.chatbot.com/help/chat-widget/sample-page/): Find out how to test your bot draft using a sample page. Share the link to the page with testers to gather feedback and make the chatbot experience flawless. - [Set up webhooks with Zapier](https://www.chatbot.com/help/webhooks/create-webhook-with-zapier/): Use Zapier to connect ChatBot with your favorite apps. - [Show Shopify order status](https://www.chatbot.com/help/shopify-integration/show-shopify-order-status/): Let customers track their Shopify orders by using a chatbot. - [Transfer chat for LiveChat](https://www.chatbot.com/help/livechat-integration/livechat-transfer-to-agent/): Transfer a chat to a LiveChat agent when needed. - [Use Zapier to connect ChatBot with more tools](https://www.chatbot.com/help/integrations/zapier/): Automate your daily workflows. - [What is AI Knowledge](https://www.chatbot.com/help/artificial-intelligence/what-is-ai-knowledge/): Learn how ChatBot AI Knowledge works, and how to use it to improve your chatbots. - [Academy](https://www.chatbot.com/help/overview/designer-course/): Free video lessons on the foundations of chatbot design. - [You’ve added ChatBot to LiveChat. What’s next?](https://www.chatbot.com/help/livechat-integration/youve-connected-livechat-to-chatbot-whats-next/): Make the most of the LiveChat integration. - [Webhooks in ChatBot](https://www.chatbot.com/help/webhooks/what-are-webhooks/): Learn how to pass chat information to external services. - [How to Troubleshoot Webhooks and Resolve Issues in ChatBot](https://www.chatbot.com/help/webhooks/webhooks-troubleshooting/): Learn what the most popular webhooks issues in ChatBort are, what’s their origin and how to resolve them with ease. - [The ChatBot and LiveChat integration](https://www.chatbot.com/help/livechat-integration/connect-your-bot-with-livechat/): Automate your LiveChat communication. - [Set up webhooks with Make](https://www.chatbot.com/help/webhooks/set-up-webhooks-with-make/): Use Make to connect your bots with apps using no-code webhooks. - [Verification request](https://www.chatbot.com/help/webhooks/verification-request/): Find out how to verify your webhooks. - [Reports overview](https://www.chatbot.com/help/reports/reports-overview/): Get insights into your chatbot’s performance. - [How to Use Set Attribute Action in ChatBot](https://www.chatbot.com/help/actions/set-attribute/): Easily collect user information using the Set attributes action in ChatBot. Ruse them in your Story and other marketing activities. - [Switch between teams](https://www.chatbot.com/help/teams/switching-teams/): Learn how to jump between your ChatBot teams. - [What are attributes](https://www.chatbot.com/help/attributes/what-are-attributes/): Assign information to visitors or ongoing chats and pass them to web services. - [What is ChatBot AI Assist](https://www.chatbot.com/help/artificial-intelligence/what-is-chatbot-ai-assist/): Learn how ChatBot AI Assist works, and how to use it to improve your chatbots. - [Set up your ChatBot for consent compliance](https://www.chatbot.com/help/overview/set-up-your-chatbot-for-consent-compliance/): Adjust your ChatBot settings to provide your customers with detailed information about how their data is being processed and more. - [Text message](https://www.chatbot.com/help/bot-responses/how-to-use-text/): Use plain text and emojis to create the chatbot’s replies. - [Flow - ChatBot](https://www.chatbot.com/help/interactions/flow/): Easily organize even the most complex chatbot scenario. Use Flow to develop multiple paths inside your story and represent them on the main tree as individual blocks. Create complex, yet compact, stories and easily locate particular paths on the main conversation tree. - [What are Bot Responses](https://www.chatbot.com/help/bot-responses/what-are-bot-responses/): Learn about the different types of replies your chatbot can send. - [Random text](https://www.chatbot.com/help/bot-responses/how-to-use-random-text/): Create several messages and display them randomly to users. - [Restaurant ChatBot Template](https://www.chatbot.com/help/templates/chatbot-templates-restaurant/): Roll out your restaurant chatbot without coding by using a bot template. Collect food orders, make reservations, and answer questions instantly and 24/7. - [Add to leads](https://www.chatbot.com/help/actions/add-to-leads/): Collect details of potential leads and export them to web services. - [Manage ChatBot Data and Customer Information](https://www.chatbot.com/help/settings/chatbot-data-management/): A chatbot can gather a lot of data while chatting with users. Learn how to delete ChatBot data automatically and manage your archives. - [Gallery](https://www.chatbot.com/help/bot-responses/how-to-use-carousel/): Show off your products using colorful cards. - [Quick reply](https://www.chatbot.com/help/bot-responses/how-to-use-quick-replies/): Suggest possible answers to the user. - [Visitors section](https://www.chatbot.com/help/users/users-overview/): Learn about the different types of visitors who engage with your chatbot. - [ChatBot settings section overview](https://www.chatbot.com/help/settings/settings-overview/): Your ChatBot account management in one place. - [Train your chatbot](https://www.chatbot.com/help/train-your-chatbot/train-your-chatbot/): Improve your chatbot's accuracy. - [Training tool - legacy section](https://www.chatbot.com/help/train-your-chatbot/meet-your-training-tool/): See how to use the Training tool. - [How to integrate ChatBot with Shopify](https://www.chatbot.com/help/shopify-integration/how-to-integrate-chatbot-with-shopify/): Connect chatbot with your Shopify store and start selling through automated chats. - [Shopify flows](https://www.chatbot.com/help/shopify-integration/shopify-flows/): Use prebuilt chatbot flows to build your Shopify chatbot faster. - [Show products](https://www.chatbot.com/help/shopify-integration/show-products/): Display your Shopify offerings as interactive product cards in the chat. - [How to Integrate ChatBot with Gmail without Coding](https://www.chatbot.com/help/integrations/zapier-gmail/): Integrate ChatBot and Gmail by using Zapier. Send an email to any address every time the bot collects the user’s information while chatting. - [Integrate ChatBot and Google Sheets without Coding](https://www.chatbot.com/help/integrations/zapier-google-sheets/): Connect ChatBot and Google Sheets by using Zapier. Gather all of the user’s details in one place each time the bot collects the information while chatting. - [Integrate ChatBot with a Slack channel](https://www.chatbot.com/help/integrations/slack-integration/): Automate daily tasks with your bot flow - [Testing tool](https://www.chatbot.com/help/overview/testing-tool/): Test out your chatbot before publishing it. - [Button](https://www.chatbot.com/help/bot-responses/how-to-use-button-response/): Help the user achieve their goal faster. - [Goal for LiveChat](https://www.chatbot.com/help/livechat-integration/livechat-mark-a-goal/): Check the performance of your chatbot. - [Send transcript for LiveChat](https://www.chatbot.com/help/livechat-integration/livechat-transcript/): Send a chat transcript to your email when the goal of a conversation is reached. - [Tag for LiveChat](https://www.chatbot.com/help/livechat-integration/livechat-tag/): Categorize and organize your chats with tags. - [Use emojis in bot responses](https://www.chatbot.com/help/bot-responses/add-emoji-to-your-chat/): Add some fun to your bot messages. - [Add to segment](https://www.chatbot.com/help/actions/add-to-segment/): Organize visitor contacts into segments and export them to web services. - [Delete from segment](https://www.chatbot.com/help/actions/delete-from-segment/): Automatically remove visitors from a selected segment. - [Segments](https://www.chatbot.com/help/settings/segments/): Create custom visitor lists and send them to external services. - [A/B Test action](https://www.chatbot.com/help/actions/a-b-test/): Test up to five different chatbot flows at the same time. - [Close chat](https://www.chatbot.com/help/actions/close-chat/): Close the chat when the conversation between the user and the bot is finished. - [Fallback](https://www.chatbot.com/help/interactions/what-is-fallback-interaction/): Decide what your chatbot should do when it doesn't understand the user. - [Question action](https://www.chatbot.com/help/actions/ask-a-question/): Gather the user's information in one step. - [Start point](https://www.chatbot.com/help/interactions/what-is-start-point/): See how your bot flow starts. - [Trigger from anywhere](https://www.chatbot.com/help/interactions/trigger-from-anywhere/): Allow the user to trigger specific interactions from any part of the Story. - [Entities](https://www.chatbot.com/help/overview/what-is-entity/): Learn how to validate and extract specific information from chats. - [Meet the ChatBot platform](https://www.chatbot.com/help/overview/meet-our-chatbot-platform/): Learn the basics of ChatBot. - [Postback](https://www.chatbot.com/help/bot-responses/what-is-postback/): Add specific values to your buttons. - [What is context](https://www.chatbot.com/help/stories/what-is-context/): Learn how the bot proceeds during chat and how to understand context. - [Connect ChatBot with Facebook Meta Ads](https://www.chatbot.com/help/integrations/facebook-meta-ads/): Enhance your Facebook ad campaigns with ChatBot. Stand out in a crowded marketplace and draw attention 💥 with personalized messages for potential customers. - [What are System Entities](https://www.chatbot.com/help/system-entities/what-are-system-entities/): Extract valuable information from chats. - [What are User Entities](https://www.chatbot.com/help/user-entities/what-are-user-entities/): Extract specific information from chats. - [ChatBot dashboard](https://www.chatbot.com/help/overview/meet-your-dashboard/): Learn how to use the main elements of your dashboard. - [Debug Mode in ChatBot](https://www.chatbot.com/help/overview/debug-mode/): Enable Debug mode to see what is happening in the ongoing chat while you test the bot. - [Learn about Chatbots](https://www.chatbot.com/help/stories/learn-about-stories/): See how to create and manage bots in ChatBot. - [ChatBot Greetings](https://www.chatbot.com/help/chat-widget/widget-greetings/): Set up Greetings to make sure the bot gathered your user's attention. - [How to Add ChatBot to Wix Using a Simple Integration](https://www.chatbot.com/help/integrations/wix-integration/): Help customers 24/7 via chatbot widget, answer customer questions with AI, generate leads, create support tickets, and boost marketing and sales. - [How to Add ChatBot to BigCommerce Using a Simple Integration](https://www.chatbot.com/help/integrations/bigcommerce-integration/): An easy-to-use bot to answer common customer questions 24/7, help customers through the sales funnel, boost marketing, and generate more leads - [How to Add ChatBot to Webflow Using a Simple Integration](https://www.chatbot.com/help/integrations/webflow-integration/): An easy-to-use bot to answer common customer questions 24/7, help customers through the sales funnel, boost marketing, and generate more leads - [Integrate ChatBot with WordPress](https://www.chatbot.com/help/integrations/wordpress-integration/): Add ChatBot to your WordPress site and open a new communication channel for your customers. - [Backtracking](https://www.chatbot.com/help/actions/backtracking/): Block previously matched interactions so that the user can’t trigger them again. - [Image](https://www.chatbot.com/help/bot-responses/how-to-use-single-image/): Engage users with colorful pictures. - [Attachment input](https://www.chatbot.com/help/interactions/attachment-input/): Let the user attach files in an ongoing conversation. - [Chatbots](https://www.chatbot.com/help/overview/what-is-story/): Discover what elements you can use to create a Chatbot. - [Confidence score](https://www.chatbot.com/help/settings/confidence-score/): Decide how precisely your chatbot should interpret user input. - [What are integrations](https://www.chatbot.com/help/integrations/what-is-integration/): See which products can be integrated with the bot and used directly during the chat. - [Go to step action](https://www.chatbot.com/help/actions/go-to/): Redirect users to a specific interaction when needed. - [Version history](https://www.chatbot.com/help/build-your-chatbot/version-history/): Keep track of all the changes you’ve made to your bot and update the version available for your clients. - [Context FAQ - ChatBot](https://www.chatbot.com/help/actions/automated-faq-module/): Get powerful customer support by using our Context FAQ. Simply add common user questions, and answer them around the clock 24/7. - [User input](https://www.chatbot.com/help/interactions/user-input/): Map out what type of messages the user might send to your chatbot. - [Duplicate your chatbot](https://www.chatbot.com/help/stories/clone-your-story/): Duplicate your chatbot and develop a new one with a tested base. - [How to import a template](https://www.chatbot.com/help/templates/import-templates/): Discover how you can import a template to customize your bot. - [What are templates](https://www.chatbot.com/help/templates/ready-to-use-templates/): Launch your chatbot faster using task-oriented, ready-to-go bot flows. - [Welcome message](https://www.chatbot.com/help/bot-responses/welcome-message/): Start the chat with a greeting or prompt users to ask questions. - [Customer Service Bot](https://www.chatbot.com/help/templates/customer-service-bot/): Answer popular customer questions 24/7. - [CSP Content Security Policy | ChatBot](https://www.chatbot.com/help/manage-your-account/content-security-policy/): Manage and modify your security layer that helps detect and mitigate various attacks like Cross-Site Scripting or Data Injection Attacks - [Button settings](https://www.chatbot.com/help/old-builder/bot-responses/button-settings/): Add dynamic button types and actions to responses to make your bot more functional. - [Lead Generation Template](https://www.chatbot.com/help/templates/lead-generation-bot/): Support customers around the clock and automate lead generation. - [University Bot](https://www.chatbot.com/help/templates/university-bot/): Automate your communication and admission process. - [Help Center | ChatBot](https://www.chatbot.com/help/): Read articles and guides about ChatBot’s main features and functionalities. Follow step-by-step tutorials and master your bot-building skills with ease. ## Chatbot templates - [Marketing](https://www.chatbot.com/chatbot-templates/marketing/): Power up your marketing with ready-to-use ChatBot templates. - [Sales](https://www.chatbot.com/chatbot-templates/sales/): Streamline the purchasing process and increase conversion rates. - [How to Launch ChatBot Template | Free ChatBot Templates](https://www.chatbot.com/chatbot-templates/how-to-launch-chatbot-templates/): Launch your chatbots in minutes using ChatBot templates. Save your time importing a ready-to-use template and turn it into your own chatbot. - [Support](https://www.chatbot.com/chatbot-templates/support/): Give your customers a helping hand whenever needed. - [What is a ChatBot Template | Free ChatBot Templates](https://www.chatbot.com/chatbot-templates/what-is-a-chatbot-template/): ChatBot templates are ready-to-use chatbot Stories prepared by our experts. They let you quickly launch tasks-specific chatbots. Learn more! - [ChatBot](https://www.chatbot.com/chatbot-templates/all/): The easiest way to launch your ideal chatbot. - [Call Scheduling Template](https://www.chatbot.com/chatbot-templates/call-scheduling-template/): Let customers make calls from the Chat Widget and automate call scheduling. - [Covid-19 Risk Assessment Template](https://www.chatbot.com/chatbot-templates/covid-template/): Help your users identify coronavirus symptoms and provide advice whether and where they should seek medical assistance. - [Create HelpDesk Tickets](https://www.chatbot.com/chatbot-templates/create-helpdesk-tickets-template/): Engage customers and collect HelpDesk tickets with a chatbot. - [Customer Satisfaction Template](https://www.chatbot.com/chatbot-templates/customer-satisfaction-template/): Automate collecting surveys to capture the voice and opinions of your customers. - [Customer Service Template](https://www.chatbot.com/chatbot-templates/customer-service-template/): Automate answering repetitive questions and improve the user experience. - [Discount Template](https://www.chatbot.com/chatbot-templates/discount-template/): Engage browsing visitors and automate lead generation. - [Ecommerce Template](https://www.chatbot.com/chatbot-templates/ecommerce-template/): Guide customers through the whole buying process. Improve customer experience and boost sales. - [FAQ Template](https://www.chatbot.com/chatbot-templates/faq-template/): Answer repetitive questions 24/7 with a chatbot to improve customer experience. - [Free ChatBot Templates | Build Your ChatBot Today](https://www.chatbot.com/chatbot-templates/): Launch your first chatbot in minutes using ChatBot templates designed by professionals. Customize the scenario, so it's suited to your business needs. - [Halloween Template](https://www.chatbot.com/chatbot-templates/halloween-template/): Engage customers with a Halloween chatbot quiz and boost online sales. - [Job Application Template](https://www.chatbot.com/chatbot-templates/recruitment-template/): Automate sourcing candidates and answering common questions to speed up your hiring process. - [Lead Generation Template](https://www.chatbot.com/chatbot-templates/lead-generation-template/): Support customers around the clock and automate lead generation. - [Offline Form Template](https://www.chatbot.com/chatbot-templates/offline-form-template/): Support customers after hours and gather their questions in the chat window to keep your communication organized. - [Online Quiz Template](https://www.chatbot.com/chatbot-templates/online-quiz-template/): Boost engagement and share coupon codes in a conversational way. - [Package Tracking Template](https://www.chatbot.com/chatbot-templates/package-tracking-template/): Let customers check the status of their deliveries any time they need to. - [Real Estate Template](https://www.chatbot.com/chatbot-templates/real-estate-template/): Promote your rental properties and find tenants quickly. - [Refugee Support Template](https://www.chatbot.com/chatbot-templates/refugee-support-bot/): There are hundreds of thousands of refugees fleeing Ukraine and seeking help. Let them connect with people of goodwill and manage organizational efforts better. - [Restaurant Template](https://www.chatbot.com/chatbot-templates/restaurant-template/): Automate taking orders & making reservations. Support customers 24/7. - [Sales Template](https://www.chatbot.com/chatbot-templates/sales-template/): Support customers and promote your products. Improve the buying process and grow more sales. - [University Template](https://www.chatbot.com/chatbot-templates/university-template/): Engage and support candidates on your website and social media pages. Streamline the admission process. ## Docs - [Build your bot using ChatBot API](https://www.chatbot.com/docs/): Follow the ChatBot developer documentation to start using API and build a bot right for your business needs. - [Archives | ChatBot AI API](https://www.chatbot.com/docs/archives/): Get access to past chats records using ChatBot Archives API. - [Chat Widget JavaScript API | ChatBot AI API](https://www.chatbot.com/docs/chat-widget-api/): Chat with bot using the Chat Widget JavaScript API. - [Moments SDK | ChatBot AI API](https://www.chatbot.com/docs/moments-sdk/): Use our REST API to manage your interactions. - [Reports | ChatBot AI API](https://www.chatbot.com/docs/reports/): Analyze the occurrence of interactions, compare stories, browse data from various periods and much more. - [Stories | ChatBot AI API](https://www.chatbot.com/docs/stories/): Get all your chat bot stories with a single API request. - [Training | ChatBot AI API](https://www.chatbot.com/docs/training/): Train your bot with custom phrases using ChatBot API. - [User Entities | ChatBot AI API](https://www.chatbot.com/docs/user-entities/): Use User Entities to collect data that you want to use in your bot. - [Users | ChatBot AI API](https://www.chatbot.com/docs/users/): The Users section shows a list of people that have chatted with your bot. - [Users Segments | ChatBot AI API](https://www.chatbot.com/docs/users-segments/): Segments allow creating custom users list that can be utilized in marketing campaigns, databases and more. - [Webhooks | ChatBot API v2](https://www.chatbot.com/docs/webhooks/): Webhooks in ChatBot platform. Check how to return a bot response from your external services. - [Build your bot using ChatBot API](https://www.chatbot.com/docsv1/introduction/): Follow the ChatBot developer documentation to start using API and build a bot right for your business needs. - [Archives | ChatBot AI API](https://www.chatbot.com/docsv1/archives/): Access to your ChatBot archives using REST API. The Archives contains all chats chronologically. - [Chat Widget JavaScript API | ChatBot AI API](https://www.chatbot.com/docsv1/chat-widget-api/): Chat with bot using the Chat Widget JavaScript API. - [Default interactions | ChatBot AI API](https://www.chatbot.com/docsv1/default-interactions/): Set up your Welcome or Fallback interaction using REST API. - [Interactions | ChatBot AI API](https://www.chatbot.com/docsv1/interactions/): Use our REST API to manage your interactions. - [Moments SDK | ChatBot AI API](https://www.chatbot.com/docsv1/moments-sdk/): Use our REST API to manage your interactions. - [Reports | ChatBot AI API](https://www.chatbot.com/docsv1/reports/): Analyze the occurrence of interactions, compare stories, browse data from various periods and much more. - [Stories | ChatBot AI API](https://www.chatbot.com/docsv1/stories/): Manage your bot stories using REST API. - [Training | ChatBot AI API](https://www.chatbot.com/docsv1/training/): Train your unrecognized phrases using REST API. - [User Entities | ChatBot AI API](https://www.chatbot.com/docsv1/user-entities/): Use User Entities to collect data that you want to use in your bot. - [Users | ChatBot AI API](https://www.chatbot.com/docsv1/users/): The Users section shows a list of people that have chatted with your bot. - [Users Segments | ChatBot AI API](https://www.chatbot.com/docsv1/users-segments/): Segments allow creating custom users list that can be utilized in marketing campaigns, databases and more. - [Webhooks | ChatBot AI API](https://www.chatbot.com/docsv1/webhooks/): Use webhooks to connect your chatbot with your system. - [Object definitions | ChatBot AI API](https://www.chatbot.com/docsv1/object-definitions/): Object definitions for main API elements. - [Build your bot using ChatBot API](https://www.chatbot.com/docsv1/): Follow the ChatBot developer documentation to start using API and build a bot right for your business needs. ## Integrations - [ChatBot Chat Widget Integration for Your Website](https://www.chatbot.com/integrations/chat-widget/): Add a chatbot to your website using the Chat Widget. Adjust it to fit your style and deliver a consistent brand experience. No coding required! - [ChatBot Freshdesk Integration | ChatBot](https://www.chatbot.com/integrations/freshdesk/): Connect ChatBot to Freshdesk without coding. Collect support tickets and customer contact details by using a chatbot. Send gathered data to Freshdesk automatically. - [ChatBot HelpDesk Integration | ChatBot](https://www.chatbot.com/integrations/helpdesk/): Integrate ChatBot with HelpDesk without coding. Resolve common problems and help customers create HelpDesk tickets by using a chatbot. - [ChatBot Integration for Facebook Messenger](https://www.chatbot.com/integrations/facebook-messenger/): Add a smart chatbot to your business Facebook Messenger account. Get access to over 1.3 billion Facebook users and grow your business. No coding required! - [ChatBot Integration for LiveChat](https://www.chatbot.com/integrations/livechat/): Add a chatbot to your LiveChat account without coding. Offer fast and personalized customer service 24/7 and improve your customer satisfaction. - [ChatBot Integration for Shopify](https://www.chatbot.com/integrations/shopify/): Turn your Shopify store visitors into customers. Use ChatBot to improve your store’s experience and speed up product discovery. Start a 14-day free trial! - [ChatBot Plugin for WordPress](https://www.chatbot.com/integrations/wordpress/): Launch ChatBot on your WordPress website in a few simple steps. Boost your website engagement and convert more visitors with instant replies. Start free now! - [Integrations and Plugins | ChatBot](https://www.chatbot.com/integrations/): ChatBot can integrate easily with your favorite tools and platforms. Supercharge your sales process by sending leads directly to your CRM. - [Slack ChatBot Integration | ChatBot](https://www.chatbot.com/integrations/slack/): Create a virtual member of your company with our Slack integration. Struggles with daily tasks or calendar management? Try ChatBot for free! - [Zapier ChatBot Integration | ChatBot](https://www.chatbot.com/integrations/zapier/): Create chatbots and quickly add them to your workflow with Zapier integration. Connect with 1500 apps without writing a line of code! - [Zendesk ChatBot Integration | ChatBot](https://www.chatbot.com/integrations/zendesk/): Automate your customer service with the ChatBot for Zendesk integration. Answer common questions with a chatbot and help customers create Zendesk tickets while chatting. - [Capterra | ChatBot.com](https://www.chatbot.com/capterra/): ChatBot and Capterra integration ## Resources - [ChatBot Resources | ChatBot.com](https://www.chatbot.com/resources/): ChatBot helps you automate sales, marketing, and support. Support customers 24/7 to build better relationships and grow your business. Learn more about AI chatbots. ## Academy - [Academy-spaces](https://www.chatbot.com/academy-space/): - [Introduction to Chatbots | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/introduction/): Learn what chatbots are, what types we can distinguish, and how they can help improve customer support, marketing, and sales. Free course. - [Chatbot Creation | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/ways-to-create/): You can build chatbots from scratch, use prewritten codes, or no-code tools. Watch our video and find out which way suits you best. Free course. - [Chatbot Design Thinking | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/design-thinking/): Design thinking helps find solutions to diverse users’ problems. Visit ChatBot Academy and learn how to apply it to come up with a great chatbot idea. Free course. - [How to Choose the Best Channel for Your Chatbot | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/channels/): Learn the differences between popular communication channels. Watch our free video lesson and find out which are the best for using customer service chatbots. - [Chatbot Welcome Messages that Convert | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/welcome-messages/): The welcome message is the first interaction between a chatbot and the user. Follow our video and learn how to engage the user from first sight. Free course. - [How Can Chatbots Learn to Understand Humans | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/how-chatbots-understand-human-language/): Learn about Machine Learning, AI, and Natural Language Processing and find out how chatbots can understand human language thanks to them. - [How to Handle Chatbot Error Messages | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/error-messages/): Watch our video and learn how to keep the conversation going when the chatbot can’t understand the user’s question. Free course. - [How to Collect Data with Chatbots | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/data-collection/): Chatbots can help collect data such as customers’ email or phone numbers. Watch our video and learn how to use them to gather customer information. - [Personalize Your Chatbot Communication | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/personalization/): Personalization is a way to create a unique customer experience for every user. Watch our free lesson and find out how you can achieve it with chatbots. - [How to Test Your Chatbot the Right Way](https://www.chatbot.com/academy/chatbot-designer-free-course/testing/): Learn why it’s important to test your chatbots before implementation. Explore the methods that help verify whether your AI chatbot meets customer needs. - [How to Implement a Chatbot Without Coding | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/implementation/): Explore how to add a chatbot to website and other messaging apps without coding. Automate your customer service to better serve your customers. - [Chatbot Analytics — Key Metrics to Measure | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/analytics/): Explore the clever ways to track, measure, and improve your chatbot performance for better engagement and conversion — online free course. - [Chatbot Designer Free Course | ChatBot Academy](https://www.chatbot.com/academy/): Become a professional chatbot designer for free. Learn with experts and build stellar bots for websites without coding. No previous experience is needed. - [Chatbot Designer Free Course | ChatBot Academy](https://www.chatbot.com/academy/chatbot-designer-free-course/): Become a professional chatbot designer for free. Learn with experts and build stellar bots for websites without coding. No previous experience is needed. - [Subscribe to our newsletter | Learning Space by HelpDesk](https://www.chatbot.com/academy/newsletter/): Subscribe to our newsletter to get email about new lessons every two weeks. - [Thank you for subscribing | ChatBot Academy](https://www.chatbot.com/academy/thank-you/): Thank you for subscribing to ChatBot Academy newsletter. ## Blog - [ChatBot Blog | This page doesn't exist](https://www.chatbot.com/blog/article/): Have any questions? Write to us on chat or go to another page to find what you're looking for - [Authors](https://www.chatbot.com/blog/authors/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Benefits of Using a Chatbot in the Event Industry](https://www.chatbot.com/blog/event-chatbot/): This article presents the benefits of an event chatbot. Learn more to automate your event management and see how it influences the event industry. - [Blog | ChatBot](https://www.chatbot.com/blog/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [ChatBot Blog Categories](https://www.chatbot.com/blog/categories/): Welcome to the ChatBot Blog! Online business, success stories and more. Subscribe and get our weekly newsletter. - [Chatbots](https://www.chatbot.com/blog/categories/chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Sylwia Kocur](https://www.chatbot.com/blog/authors/sylwia-kocur/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Top Picks Of Best Chatbots for Shopify in 2025](https://www.chatbot.com/blog/shopify-chatbot/): Grow you sales with Shopify chatbot. Choose the tool you need from this list! - [A 2025 Guide For Mastering Chatbot Marketing](https://www.chatbot.com/blog/chatbot-marketing-examples/): Discover how top brands use chatbots to enhance customer engagement and drive sales. Explore practical examples to elevate your marketing strategy today! - [Marketing](https://www.chatbot.com/blog/categories/marketing/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [How to Build an AI Chatbot's Persona in 2025](https://www.chatbot.com/blog/personality/): Chatbots with personalities are more relatable and engaging to users. Learn why it’s important to give your bot a character and see how to do it with ease!\r\n - [Top 10 HR Chatbots for Enhanced Support and Efficiency in 2025](https://www.chatbot.com/blog/hr-chatbots/): HR chatbots explained - read about the benefits, explore use cases, and compare the best HR chatbot examples for 2025. - [Boost Your Business in 2025 With a Real Estate Chatbot](https://www.chatbot.com/blog/real-estate-chatbot/): A real estate chatbot can help you gather more leads and close more deals. Learn how you can add it to your customer service. - [The Complete Chatbot Guide 2025 - From Beginner to Advanced](https://www.chatbot.com/blog/chatbot-guide/): Learn chatbot basic: what they are and how they work. Explore the history of chatbots, how they evolved and how you can use them to grow your online business! - [Customer Service](https://www.chatbot.com/blog/categories/customer-service/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Karolina Żeromska](https://www.chatbot.com/blog/authors/karolina-zeromska/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [The 20 Best ChatGPT Alternatives for 2025](https://www.chatbot.com/blog/chatgpt-alternative/): Discover 20 top ChatGPT alternatives offering unique features for customer support, content creation, coding assistance, and more. Find the best AI chatbot for your needs. - [The Best 9 Tidio Alternatives and Competitors for 2025](https://www.chatbot.com/blog/tidio-alternatives/): Check what are the best Tidio alternatives in 2025. Discover ChatBot and improve your customer experience. - [tidio alternatives](https://www.chatbot.com/blog/topics/tidio-alternatives/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Success Stories](https://www.chatbot.com/blog/categories/success-stories/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Wembley Stadium Earns Over $1.5M in Eight Months with ChatBot on the AI-powered Frontline](https://www.chatbot.com/blog/wembley-stadium-success-story/): Wembley Stadium: Above and beyond the spotlight Wembley Stadium, located in London and owned by the Football Association, is a symbol of British live sports and entertainment, from legendary international football matches to high-octane boxing, NFL showdowns, and record-breaking concerts. Beyond the spotlight, Experiences by Wembley Stadium Stadium offers premium membership and hospitality packages catering […] - [11 Ways to Optimize the User Experience on Your Website](https://www.chatbot.com/blog/ux-website-optimization/): Is your website losing users? It’s time to improve user experience and make your traffic numbers matter. This guide is your first step in that process.\r\n - [Kelly Breland](https://www.chatbot.com/blog/authors/kelly-breland/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Funded Trading Plus Automates Global Support with AI | ChatBot Success Story](https://www.chatbot.com/blog/funded-trading-plus-success-story/): Discover how Funded Trading Plus enhances its customer service with 125,000 annual AI-powered chats, achieving a 93% satisfaction rate and reducing workload by over 18% through chatbot automation. - [7 Benefits Gained and 4 Problems Solved – ChatBot for Black Friday](https://www.chatbot.com/blog/chatbot-black-friday/): Black Friday is a hard nut to crack. Make sure you don’t get pulled into it. Get a customer service chatbot and earn more this season. - [Daria Zabój](https://www.chatbot.com/blog/authors/daria-zaboj/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Jacquelyn Dunham](https://www.chatbot.com/blog/authors/jacquelyn-dunham/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [The 6 Best Ecommerce Chatbots for Your Online Store](https://www.chatbot.com/blog/ecommerce-chatbots/): Discover the six best ecommerce chatbots for your online store and learn the best practices for integrating chatbots into your site to improve experiences. - [HubSpot Competitors and Alternatives for Chatbot Builder](https://www.chatbot.com/blog/hubspot-competitors/): Discover the best HubSpot competitors and alternatives for small businesses in 2024. Explore top options like ChatBot, Pardot, Marketo, InfusionSoft, and Eloqua. - [How Chatbots Enhance Incident Response: Protecting Your Business from Security Breaches](https://www.chatbot.com/blog/how-chatbots-handle-security-breaches/): Discover how chatbots improve incident response by detecting, containing, and mitigating security breaches. Learn about the future of AI in cybersecurity and the benefits of integrating chatbots into your data protection strategy. - [Hairlust Enhances Customer Experience with AI | ChatBot Success Story](https://www.chatbot.com/blog/hairlust-success-story/): Discover how Hairlust, a leading D2C hair care brand, saves 20% on communication time and improves customer service for 800K visitors using AI chatbot automation across 13 websites. - [Compare Chatbot Platforms and Pick the Best One for You](https://www.chatbot.com/blog/chatbot-platforms/): This is an article comparing the features, pricing, and benefits of four chatbot platforms. Learn more about them and find your perfect fit. - [Kamila Tokarska](https://www.chatbot.com/blog/authors/kamila-tokarska/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Best Freshworks Alternative and Competitors](https://www.chatbot.com/blog/freshworks-alternative/): Explore the best Freshworks alternatives and competitors for 2024, featuring user reviews and insights to help customer support teams find the right solution. - [Best Intercom Alternatives and Competitors [2024 List]](https://www.chatbot.com/blog/intercom-alternatives/): Discover the best Intercom alternatives and competitors in 2024. Learn why ChatBot is the top choice for support teams with AI-driven solutions and robust features. - [Twilio Alternatives and Competitors Based on User Reviews](https://www.chatbot.com/blog/twilio-alternatives/): Discover the best Twilio alternatives and competitors in 2024. Explore why ChatBot is the top choice for support teams with its AI-driven solutions and robust features. - [Salesforce Competitors and Alternatives for 2024](https://www.chatbot.com/blog/salesforce-competitors/): Discover the top 10 Salesforce competitors for 2024, with ChatBot as the top leader that enhances customer support. Read now to know more! - [Best Zendesk Alternative for Support Teams in 2024](https://www.chatbot.com/blog/zendesk-alternative/): Discover the best Zendesk alternatives for support teams in 2024. Our comprehensive guide covers top features, pricing, and user reviews to help you choose the right solution. - [How to Use Chatbots in Marketing - An Honest Guide for 2024](https://www.chatbot.com/blog/chatbots-in-marketing/): Discover how chatbots in marketing revolutionize engagement, enabling personalized customer interactions and automating communications to boost conversion rates and build brand loyalty. - [conversational marketing chatbot](https://www.chatbot.com/blog/topics/conversational-marketing-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Conversational Marketing Chatbot Explained: All You Need to Know](https://www.chatbot.com/blog/conversational-marketing-chatbot/): Learn more about conversational marketing chatbots and how to use them in your daily work. - [Zuzanna Bocian](https://www.chatbot.com/blog/authors/zuzanna-bocian/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [10 of the Best Chatbot Examples for You to Choose From](https://www.chatbot.com/blog/chatbot-examples/): Discover the best chatbots like ChatBot, Contacto, and Drift. Elevate customer service with AI-powered chat solutions for businesses. Explore features and pricing. - [Chatbot API: Empower Your Business with Scalable Messaging Solutions in 2024](https://www.chatbot.com/blog/chatbot-api/): Explore the power of chatbot APIs in 2024 to revolutionize customer service and operational efficiency with AI-driven chat solutions. Discover key benefits and leading platforms. - [Chatbot vs. Live Chat 💬 – Which is Better for Customer Service?](https://www.chatbot.com/blog/chatbot-vs-livechat/): Explore the pros and cons of chatbot vs. live chat software for customer service. Decide which chat solution will be best for your team and business. - [chatbot for education](https://www.chatbot.com/blog/topics/chatbot-for-education/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Discover How Chatbots in Education Transform Learning Experiences](https://www.chatbot.com/blog/chatbot-for-education/): Explore the role of chatbots in education and how they enhance student support, personalize learning experiences, and streamline administrative tasks for educational institutions. - [Best Chatbot Use Cases You Will Benefit From in Everyday Life!](https://www.chatbot.com/blog/chatbot-use-cases/): Explore chatbot use cases across various industries, including ecommerce, healthcare, and education, highlighting how these AI tools improve customer service, streamline operations, and enhance user engagement. - [retail chatbots](https://www.chatbot.com/blog/topics/retail-chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Retail Chatbots Use Cases for Improving Your Sales](https://www.chatbot.com/blog/retail-chatbots/): Learn how retail chatbots can improve customer service and boost online sales. Check out our top retail chatbot solution and examples. - [Chatbot Mistakes: Common Pitfalls and How to Avoid Them](https://www.chatbot.com/blog/common-chatbot-mistakes/): Chatbot mistakes can derail your user experience and impact your site’s success. Read through our list of 13 common mistakes and how to avoid them. - [9 Interesting Chatbot Ideas for Businesses in 2024](https://www.chatbot.com/blog/chatbot-ideas/): Discover innovative chatbot ideas for 2024 that enhance customer service, lead generation, and business efficiency across various industries. - [Checkout Process Optimization: Strategies for Increased Conversions](https://www.chatbot.com/blog/checkout-process/): Checkout optimization can increase your ecommerce store’s sales and reduce cart abandonment. Learn our 10 tips to optimize your checkout process. - [Chatbot Terminology: 29 Must-know Terms for All Users](https://www.chatbot.com/blog/chatbot-terminology/): Chatbot terminology has grown a lot since our last report on it in 2020. Learn the essential chatbot vocabulary that all beginners must know in 2024. - [Banking Chatbots Benefits, Use Cases, and Examples](https://www.chatbot.com/blog/banking-chatbots/): Learn everything you need to know about using banking chatbots in the financial sector. - [The Future of Conversational AI: Trends for 2024 and Beyond](https://www.chatbot.com/blog/future-of-conversational-ai/): Explore the future of conversational AI in 2024. Uncover trends in multi-bot experiences, metaverse integration, enhanced contextual awareness, omnichannel support, and more. - [Chatbot Design Tips, Best Practices, and Examples for 2024](https://www.chatbot.com/blog/chatbot-design/): Explore the latest chatbot design tips, best practices, and examples for 2024 to create engaging, efficient AI chatbots. Learn from industry experts to enhance your user experience. - [Types of Chatbots: Exploring the Diversity in Conversational AI](https://www.chatbot.com/blog/types-of-chatbots/): Explore the different types of chatbots, their benefits, and how to choose and build the right AI chatbot for your business to enhance customer service and operational efficiency. - [RPA Chatbot: Understanding the Differences, Applications, and Tools](https://www.chatbot.com/blog/rpa-chatbot/): Explore the fusion of RPA chatbots and how they revolutionize customer service and operational efficiency, streamlining business processes for growth. - [Integrate ChatBot With Your Freshdesk Account](https://www.chatbot.com/blog/freshdesk-chatbot/): The Freshdesk chatbot integration made simple. Learn how to create and connect ChatBot to Freshdesk. Automate workflows, boost engagement, and deliver better customer service. - [integrations](https://www.chatbot.com/blog/categories/integrations/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Understanding Chatbot Intents and Entities to Boost Efficiency and Effectiveness](https://www.chatbot.com/blog/chatbot-intents/): Knowing how chatbot intents and entities play a role in user feedback, customer satisfaction, and overall business operations helps streamline and improve your chatbot system. - [What is Chatbot Automation and How Can You Make It Work?](https://www.chatbot.com/blog/chatbot-automation/): Understanding how chatbot automation works goes a long way to streamlining your online business, customer service, and sales potential in today’s highly competitive ecommerce world. - [Boosting Your Insurance Operations with an Insurance Chatbot](https://www.chatbot.com/blog/insurance-chatbot/): Running an insurance agency can be complex and filled with mundane tasks or repetitive customer questions. A robust insurance chatbot saves time and streamlines your operations for better lead generations and client experiences. - [Chatbot UI Examples for Designing a Great User Interface [15 Chatbots Included]](https://www.chatbot.com/blog/chatbot-ui-examples/): A well-designed chatbot UI and design enhances the user experience. See examples of successful chatbot UI designs and learn how to create your own. - [Hotel Chatbot at Your Service: 2024 Guide](https://www.chatbot.com/blog/hotel-chatbot/): Boosting your customer’s experience with your hotel property can easily be achieved with the automation and power of hotel chatbots. Read on to learn how you can integrate this technology into your systems. - [The Science of Chatbot Names: How to Name Your Bot, with Examples](https://www.chatbot.com/blog/chatbot-names/): Chatbot names can help your brand offer robust support options to your consumers. Learn how to name your chatbot step-by-step with dozens of examples for FREE. - [Top Finance Chatbots for Banks and Personal Finance](https://www.chatbot.com/blog/finance-chatbots/): Learn how to leverage finance chatbots to improve customer experience and select the right provider for your financial institution. - [FAQ Chatbot: A Comprehensive Tool for Improving User Experience](https://www.chatbot.com/blog/faq-chatbot/): Learn how an FAQ chatbot transforms customer support with instant, accurate responses to common queries. - [faq chatbots](https://www.chatbot.com/blog/topics/faq-chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [9 Best Customer Service Chatbots In 2024](https://www.chatbot.com/blog/best-customer-service-chatbots/): Explore the best customer service chatbots of 2024 with our guide to top AI solutions for enhanced support and efficiency.\r\n - [best customer service chatbot](https://www.chatbot.com/blog/topics/best-customer-service-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [fintech chatbots](https://www.chatbot.com/blog/topics/fintech-chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Fintech Chatbots: How AI is Transforming Financial Interactions](https://www.chatbot.com/blog/fintech-chatbots/): Discover how fintech chatbots are revolutionizing the financial services industry, enhancing customer experience, and streamlining banking operations. - [5 Best Travel Chatbots For 2024](https://www.chatbot.com/blog/travel-chatbots/): Discover the best travel chatbots in 2024. Learn which one suits you well. - [travel chatbots](https://www.chatbot.com/blog/topics/travel-chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Chatbot vs. Conversational AI: What is the Difference?](https://www.chatbot.com/blog/chatbot-vs-conversational-ai/): Learn about the main differences between chatbot vs conversational AI. Explore the use cases and the benefits here. - [future of chatbots](https://www.chatbot.com/blog/topics/future-of-chatbots/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [What is the Future of Chatbots? Top Chatbot Trends to Follow in 2024](https://www.chatbot.com/blog/future-of-chatbots/): Follow the future of chatbots. What are the chatbot trends for 2024? Let's find out! - [Best Open Source Chatbot Frameworks Explained](https://www.chatbot.com/blog/chatbot-framework/): Discover chatbot frameworks and explore their features. Learn about ChatBot as a no-code alternative for effortless AI chatbot deployment. - [7 Ecommerce Customer Support Trends in 2024 You Should Follow](https://www.chatbot.com/blog/ecommerce-customer-support/): Improve your online business with the newest ecommerce trends. Check some game-changing innovations like automation, bots, or omnichannel customer communication. \r\n - [ecommerce customer support](https://www.chatbot.com/blog/topics/ecommerce-customer-support/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [5 Best Appointment Scheduling and Booking Chatbot Tools in 2024](https://www.chatbot.com/blog/appointment-scheduling-chatbots/): Discover the best appointment scheduling and booking chatbots in 2024. Join ChatBot and start free 14-day trial now. - [appointment scheduling chatbot](https://www.chatbot.com/blog/topics/appointment-scheduling-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Best WordPress Chatbot Plugins for Your Website in 2024](https://www.chatbot.com/blog/wordpress-chatbot/): Explore the wide range of WordPress chatbot plugins available on the WordPress marketplace and see what is the best option. - [chatbot for order tracking](https://www.chatbot.com/blog/topics/chatbot-for-order-tracking/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [How to Use Chatbots for Order Tracking and Updates](https://www.chatbot.com/blog/chatbots-for-order-tracking/): Learn how to use chatbots for order tracking and for order updates. See what are benefits of transparent online tracking. - [chatbot statistics](https://www.chatbot.com/blog/topics/chatbot-statistics/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Key Chatbot Statistics You Should Follow in 2023](https://www.chatbot.com/blog/chatbot-statistics/): Facts and numbers showing how chatbot usage evolved in the past few years and chatbot statistics worth watching in 2024. - [Restaurant Chatbot Use Cases and Examples](https://www.chatbot.com/blog/restaurant-chatbot/): Explore restaurant chatbot use cases and examples. Enhance customer service, streamline orders, and elevate the dining experience with AI-driven solutions. - [best ai chatbot](https://www.chatbot.com/blog/topics/best-ai-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [The Best AI Chatbot Tools in 2023](https://www.chatbot.com/blog/the-best-ai-chatbot-tools-in-2023/): This article presents the best AI chatbots. Learn more to automate your work and choose the best AI chatbot for you. - [Szymon Białas](https://www.chatbot.com/blog/authors/szymon-bialas/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [The ChatBot Advantage in Streamlining B2B Event Promotion](https://www.chatbot.com/blog/the-chat-shop-and-b2b-marketing-case-study/): This article presents a case study where a chatbot streamlined B2B event promotion. Learn more to see how event chatbots can influence the event industry. - [chatbot ecommerce conversion rate](https://www.chatbot.com/blog/topics/chatbot-ecommerce-conversion-rate/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [How to Boost Ecommerce Conversion Rates with ChatBot](https://www.chatbot.com/blog/chatbot-ecommerce-conversion-rate/): Elevate your e-commerce conversion rates with the power of ChatBots. Discover how 24/7 availability, personalized interactions, and data-driven insights reshape customer engagement, guiding potential customers towards conversions. - [Perfecting the Persona. Tips for Natural Sounding Chatbots](https://www.chatbot.com/blog/make-your-chatbot-sound-natural/): Learn tips for speaking the user's language, maintaining context, and injecting the perfect personality. Discover how to create human-like chatbots. - [Quick Service Resolution with Chatbots](https://www.chatbot.com/blog/reduce-time-to-resolution/): Discover how chatbots reduce resolution time and improve customer service. Maintain a balance between automation and human support. - [Chatbot Containment Rate - Metric Tracking ABC](https://www.chatbot.com/blog/containment-rate/): Assess how well your chatbots stay within their designated scope (...) Evaluate chatbot performance to provide accurate and relevant responses. - [Human-to-Robot Interactions | Chatbot Conversations](https://www.chatbot.com/blog/interactions/): Chatbot interactions are designed to simulate natural human conversation. Allowing users to ask questions, seek assistance, or complete tasks seamlessly - [How to Lower Customer Service Costs with Chatbots](https://www.chatbot.com/blog/lowering-customer-service-costs-with-chatbots/): Learn how to automate tasks, implement self-service, and optimize workflows. Streamline operations and achieve remarkable savings.\r\n\r\n - [Mastering Lead Qualification with Chatbots](https://www.chatbot.com/blog/mastering-lead-qualification-with-chatbots/): Discover how chatbots are transforming lead qualification and revolutionizing the sales process. Learn about enhanced lead accuracy. - [How Chatbots Revolutionize the Process of Lead Generation](https://www.chatbot.com/blog/lead-generation-chatbots/): Check how chatbots can help to unlock lead generation potential. Learn about functionalities, strategies, and best practices to boost your sale 🚀\r\n\r\n - [How To Optimize the Sales Funnel with Chatbots](https://www.chatbot.com/blog/sales-chatbot/): Chatbots are a powerful tool that can guide customers through all the sales funnel stages, helping you boost your website engagement and conversion. - [How to Use Facebook Chatbots to Improve Customer Support](https://www.chatbot.com/blog/improve-customer-support-with-facebook-chatbots/): Explore what Facebook Messenger chatbots are and how they can improve your support services. Achieve higher customer satisfaction rates and grow your sales. - [Ada Lembicz](https://www.chatbot.com/blog/authors/ada-lembicz/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Maximizing Small Business Growth with Chatbots](https://www.chatbot.com/blog/chatbot-for-small-business/): Take your small business to the next level! This guide covers how chatbots can help enhance customer service, and drive growth and revenue by automating tasks.\r\n - [How to Develop a Chatbot Strategy That Delivers Results](https://www.chatbot.com/blog/strategy/): Master the art of chatbot strategy and prevent implementation failure with our tips. Develop a winning plan for your business. Learn more now. - [UX, Psychology, and Bots — How to Write a Chatbot Script](https://www.chatbot.com/blog/chatbot-script/): Writing a chatbot script? Explore 12 techniques based on psychology and UX studies that’ll help you engage the user. Script templates and examples included. \r\n - [The Recipe to Increase Your Chatbot Engagement](https://www.chatbot.com/blog/chatbot-engagement/): Explore 7 tips to improve your chatbot experience. Improve response times and customer experience with automated chats! - [Kelly Moser](https://www.chatbot.com/blog/authors/kelly-moser/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Jake Rheude](https://www.chatbot.com/blog/authors/jake-rheude/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Post-Sale for Ecommerce Retail: Best Practices for 2022](https://www.chatbot.com/blog/post-sale-tips-for-retail/): Explore the best practices for online trading. Apply them to enhance conversions and ensure reliable customer service for every customer.\r\n - [How Business Automation Can Improve Customer Service Operations](https://www.chatbot.com/blog/business-automation-in-customer-service/): With automation done right, you can optimize your web services and create a great customer experience while reducing the cost to your business. - [Ola Górska](https://www.chatbot.com/blog/authors/ola-gorska/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Sam Hops](https://www.chatbot.com/blog/authors/sam-hops/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Social Proof in Ecommerce Social Media Marketing](https://www.chatbot.com/blog/social-proof-in-social-media-marketing/): Learn what social proof is and explore its four principles. Find out how to use them and succeed in your social media marketing. - [Gaurav Belani](https://www.chatbot.com/blog/authors/gaurav-belani/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Top Customer Satisfaction Survey Tools and Technologies](https://www.chatbot.com/blog/top-technologies-for-customer-surveys/): Customer surveys are an excellent way to collect feedback. Learn how to use technology and surveys to gain exceptional insights into your customer behavior. - [🛒 Increase Your Online Sales With AI Tools](https://www.chatbot.com/blog/ai-sales-tools/): Find out what AI is and how other companies use it in their sales processes. Learn how to integrate AI into your business and boost your online sales!\r\n - [Soundarya Jayaraman](https://www.chatbot.com/blog/authors/soundarya-jayaraman/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [13 Email Marketing KPIs You Should Track for Success](https://www.chatbot.com/blog/email-kpis-you-need-to-track/): A KPI stands for a critical performance indicator. Read our article and learn how to measure email marketing KPIs to enhance your email campaigns. - [Palash Nag](https://www.chatbot.com/blog/authors/palash-nag/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [5 Facts You Should Know About AI and AR](https://www.chatbot.com/blog/ai-and-augmented-reality/): Learn five crucial things about artificial intelligence and augmented reality. Find out how you can use them to grow your online business. - [Lucy Manole](https://www.chatbot.com/blog/authors/lucy-manole/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Alexa Lemzy](https://www.chatbot.com/blog/authors/alexa-lemzy/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Do You Sell to Millennials? Engage Them With Chatbots](https://www.chatbot.com/blog/how-to-sell-to-millennials-with-chatbots/): Chatbots are ideal for providing the fast, personalized self-service that millennials expect. Learn how you can use them to attract more customers. - [How to Grow Your Email Lists with Chatbots](https://www.chatbot.com/blog/build-email-lists-with-chatbots/): Having a quality email list is a great way to grow your brand. Learn how to build it with chatbots and take your email marketing to the next level. - [Sean Tinney](https://www.chatbot.com/blog/authors/sean-tinney/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [A Quick Guide to Omnichannel Lead Nurturing](https://www.chatbot.com/blog/a-quick-guide-to-omnichannel-lead-nurturing/): Lead nurturing is the process of building relationships with customers at every stage of their buying journeys. This guide will help you enable real engagement and keep your business in your audience’s minds - [Hazel Raoult](https://www.chatbot.com/blog/authors/hazel-raoult/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [5 Customer Retention Strategies for Small Businesses](https://www.chatbot.com/blog/5-customer-retention-strategies-for-small-businesses/): Retaining customers brings revenue, boosts loyalty and attracts new customers to the business. Explore 5 strategies that will let you improve your customer retention. - [How to Make your Ecommerce Chatbot Rock this Shopping Season](https://www.chatbot.com/blog/boost-holiday-sales-with-ecommerce-chatbot/): Seven steps that will help you optimize your ecommerce chatbot for better customer experience, engagement, and hopefully, higher conversion rates. - [Last-Minute Tips to Beat the Holiday Rush](https://www.chatbot.com/blog/last-minute-tips-to-prepare-your-business-for-the-holiday-rush/): They say the holiday shopping season starts earlier every year — that’s true this time around. Consumers are worried that stores might be lacking inventory, which has already become the global aftermath of the pandemic. By shopping earlier, customers hope to get presents before the problem escalates. The unstable pandemic situation will also push more […] - [Grow your business with AI](https://www.chatbot.com/blog/5-ways-ai-can-help-your-business/): AI is an umbrella term for technologies that use machine learning, natural language processing (NLP), to perform tasks typically associated with human intelligence. It's important because it can automate time-consuming tasks. - [Christian Coulson](https://www.chatbot.com/blog/authors/christian-coulson/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [The Rainforest Alliance Supports Over 1200 Users Monthly by Using a Chatbot](https://www.chatbot.com/blog/rainforest-alliance-customer-story/): The Rainforest Alliance found that ChatBot helps increase their client interactions at low expense. The organization built a website chatbot to answer popular questions from clients around the clock so their staff could focus on more challenging and less repetitive tasks. The brand The Rainforest Alliance is an international non-profit organization based in New York […] - [Valley Driving School Reaches 94% Customer Satisfaction with ChatBot](https://www.chatbot.com/blog/valley-driving-school-customer-story/): Valley Driving School is a driver training school with six locations based in Fraser Valley in the Lower Mainland of British Columbia, Canada. The company offers driver training for cars, trucks, buses, and motorcycles. Since 1955, the school has provided quality driver training to thousands of satisfied graduates. - [How Can AI Chatbots Improve Customer Experience?](https://www.chatbot.com/blog/how-to-improve-customer-experience-with-chatbots/): Chatbots lets you easily improve your customer experience. You can integrate chatbots into your company's site or apps so customers don’t have to waste time going through online resources to find solutions. - [Tim Ferguson](https://www.chatbot.com/blog/authors/tim-ferguson/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Top Artificial Intelligence Trends to Watch in 2023](https://www.chatbot.com/blog/ai-trends/): Businesses invest in AI with the hope of improving their customer satisfaction and productivity. Check out the latest AI trends and stay up to date! - [The New Visual Builder is Here](https://www.chatbot.com/blog/introducing-chatbot-visual-builder/): After months of hard work and inspiring interviews with our beta testers, we’re finally ready to share with you the brand new version of ChatBot’s Visual Builder. The new interface has a modern, dark-themed look and offers a much better way of building chatbots. The decision to redesign our builder was based on our insights […] - [Updates](https://www.chatbot.com/blog/categories/updates/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Help Test Out the Redesigned Version of ChatBot’s Visual Builder](https://www.chatbot.com/blog/chatbot-beta-tests/): Some things are good the way they are, others need a tweak. Customer feedback and our insights have shown us that ChatBot’s Visual Builder is one of the areas on our platform that could deliver a better experience. Our new vision for it has just been released. We’re happy to share that we’ve just finished […] - [8 Conversation Design Principles for Chatbots](https://www.chatbot.com/blog/conversational-design/): Explore the ins and outs of conversation design. Learn how to apply core conversational principles to your chatbot chats and help your business grow faster.\r\n - [Power up Your Customer Support, Marketing, and Sales With Ready-To-Use ChatBot Templates](https://www.chatbot.com/blog/chatbot-templates/): The initial step of creating a chatbot is the hardest to take. To make that step much easier for you, our chatbot designers prepared a set of ready-to-use ChatBot templates with descriptions that are all in one place. More about Templates Templates are ready-to-use chatbot Stories that let you quickly launch task-specific and industry-oriented chatbots […] - [The COVID-19 Risk Assessment Chatbot Helps Businesses Create a Safer Workplace](https://www.chatbot.com/blog/covid-19-risk-assessment-chatbot/): ChatBot and Infermedica have partnered together to help scale up the COVID-19 crisis response. The result of this cooperation is the COVID-19 Risk Assessment Chatbot that we share for free. The solution can help businesses and organizations share verified information about coronavirus symptoms and take on additional protective measures after getting back to work. Infermedica […] - [Automate Customer Service Without Losing The Human Touch with LiveChat & ChatBot Integration](https://www.chatbot.com/blog/customer-service-automation/): Don’t let your agents and customers go through needless aches and pains. Use a customer service chatbot and automate repetitive and tedious tasks. - [ChatBot for WordPress Explained: Key Benefits of Adding Customer Service Chatbots to Your Site](https://www.chatbot.com/blog/chatbot-wordpress-benefits/): Start using a WordPress chatbot and engage more website visitors, improve your customer service and boost conversion rates. Let's dive in and see how. - [Elevate Your Buttons with New Actions](https://www.chatbot.com/blog/elevate-your-buttons-with-new-actions/): Discover a new section in your button settings that brings more configuration under the hood. Buttons can significantly accelerate chats and improve customer experience. They can guide the conversation but also open websites, dial phone numbers, open Moments, and more. Recently, buttons have received new settings. In the new section, you can decide what actions […] - [Luiza Jurczyk](https://www.chatbot.com/blog/authors/luiza-jurczyk/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Your Refreshed Archives](https://www.chatbot.com/blog/your-refreshed-archives-just-landed/): We’re rolling out refreshed archives with a better look, great tweaks, and new features. You have probably noticed that ChatBot is gradually getting a new design. We’ve already refreshed Stories, Integrations, and added a few new sections such as Reports and Users. Now it’s time to revisit Archives, the section that has been a core […] - [How to Create Chatbot Buttons That People Love to Click](https://www.chatbot.com/blog/how-to-create-chatbot-buttons-that-people-love-to-click/): Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the user experience. However, if implemented carelessly, they can really stir things up. What to pay attention to while creating your chatbot buttons, then? Read the post and find out! Describing Mac […] - [How to build your first AI chatbot](https://www.chatbot.com/blog/how-to-create-a-great-chatbot-in-a-few-simple-steps/): This tutorial will show you, step by step, how to create an AI chatbot using the ChatBot platform. You'll learn how to test your brand-new bot and find out how you can easily add a chatbot to your website. - [BotEngine transforms into ChatBot](https://www.chatbot.com/blog/botengine-transforms-into-chatbot/): A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right move. Below we‘re sharing our thoughts behind this decision. Enjoy your reading and from now on, call us ChatBot! We’ve started our BotEngine journey almost two years […] - [Dariusz Zabrzeński](https://www.chatbot.com/blog/authors/dariusz-zabrzenski/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Chatbot Designer Free Course | ChatBot Academy](https://www.chatbot.com/blog/join-chatbot-academy-and-become-expert/): Become a professional chatbot designer for free. Learn with experts and build stellar bots for websites without coding. No previous experience is needed. - [6 customer journeys you can enhance with chatbots](https://www.chatbot.com/blog/six-customer-journeys-you-can-enhance-with-chatbots/): Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-powered live chat was thought of as a tertiary feature (one that rarely even featured on websites, let alone one that could actually generate leads, conversions, or sales). These days […] - [Seán Cotter](https://www.chatbot.com/blog/authors/sean-cotter/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Feed Your Chatbot with Real Data from Your Users](https://www.chatbot.com/blog/new-training-feature-is-here/): The new training tool brings daily improvement to your chatbot. Planning a chatbot can sometimes look like fortunetelling. You try to predict what is your client going to say before the launch of the bot. Later, you send the chatbot round to your friends, colleagues, and family to test it out. Finally, you have some […] - [Discover the Superpower of Buttons](https://www.chatbot.com/blog/do-more-with-buttons/): Under the shiny cover of your buttons, there’s a lot of magic you can use to boost your chatbot. Buttons allow serving desirable answers to your visitors in an easy and understandable way. Moreover, you can assign each of them an action to be performed when the button is clicked and get more control over […] - [LiveChat Transfer Has Just Got Simpler](https://www.chatbot.com/blog/livechat-transfer/): The new transfer action brings more flexibility and simpler configuration to the LiveChat integration. Previously we’ve used the transfer interaction to redirect ongoing chats to LiveChat agents, that had been automatically added to the story after activating the integration. This solution worked all fine, but it didn’t leave much space for customization. That’s why we’ve […] - [Interaction Cloning Tool](https://www.chatbot.com/blog/cloning-interactions/): Use the new cloning tool to copy ready chunks of the story and reuse them without wasting your energy on repetitive tasks. We’ve created ChatBot to relief you from robotic daily work, so we don’t want you to act like a robot while creating one. Work smarter using the cloning tool — copy existing interactions […] - [What are templates](https://www.chatbot.com/blog/dont-build-from-scratch-use-template/): Launch your chatbot faster using task-oriented, ready-to-go bot flows. - [The new conversation delay](https://www.chatbot.com/blog/manage-the-speed-of-the-chat-with-the-conversation-delay/): You know that feeling when you’re expecting a message from someone you like? Squinting at your phone every 10 minutes and jumping up every time it is buzzing? Now chatbots can give you this excitement! Today we’re introducing the delay! The great advantage of bots is that they can reply instantly without spending any time […] - [Speak to Your Client, Not to Masses](https://www.chatbot.com/blog/speak-to-your-client-not-to-masses/): Everyone wants to feel special, right? With filters, your bot can send different messages to different customers based on your criteria. Filters give you a lot of flexibility. You can create responses that will be shown only to a specific audience, and most importantly, squeeze it all in one interaction. Your scenario doesn’t have to […] - [The Integration with LiveChat Brings Efficiency and Quality Together](https://www.chatbot.com/blog/integration-with-livechat-brings-efficiency-and-quality-together/): Assign difficult cases to your human agents and leave repeatable tasks to your bots, using one-click LiveChat integration. LiveChat is a comprehensive customer service tool that allows you to chat with clients directly from your website. It provides instant communication so you can resolve most cases on the spot. If you need to take care […] - [Aleksandra Tadrzak](https://www.chatbot.com/blog/authors/aleksandra-tadrzak/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [chatbot for real estate](https://www.chatbot.com/blog/topics/chatbot-for-real-estate/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Kinga Edwards](https://www.chatbot.com/blog/authors/kinga-edwards/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Pamela Webster](https://www.chatbot.com/blog/authors/pamela-webster/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Paweł Hałabuda](https://www.chatbot.com/blog/authors/pawel-halabuda/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Quinn Malloy](https://www.chatbot.com/blog/authors/quinn-malloy/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [real estate chatbot](https://www.chatbot.com/blog/topics/real-estate-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [real estate chatbot examples](https://www.chatbot.com/blog/topics/real-estate-chatbot-examples/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [real estate chatbot features](https://www.chatbot.com/blog/topics/real-estate-chatbot-features/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [retail chatbot](https://www.chatbot.com/blog/topics/retail-chatbot/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Ryan Gould](https://www.chatbot.com/blog/authors/ryan-gould/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Video/Series](https://www.chatbot.com/blog/video/series/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. - [Wojciech Gumiński](https://www.chatbot.com/blog/authors/wojciech-guminski/): The ChatBot Blog is where you can gain solid knowledge and find first-hand insights into chatbots, AI conversation design, and customer service. Learn and create awesome chatbots with us. ## Legal - [ChatBot Legal & Terms of Use](https://www.chatbot.com/legal/): Whether you’re just dropping by or one of our Partners, here’s all the legal information you’ll need to know about ChatBot. ## Experts - [Botmaster | ChatBot – Experts](https://www.chatbot.com/experts/botmaster/): We create tailor-made chatbots for your business. Combining our experience with passion, we work dedicated to deliver you the best turnkey AI solution. - [ChatBot Experts | ChatBot – AI Chatbot](https://www.chatbot.com/experts/): Hire trusted professionals to design, build and deploy you chatbot assistant. - [getmsg | ChatBot – Experts](https://www.chatbot.com/experts/getmsg/): We are a boutique software development firm that specializes in automation. Power up your chatbot with all the required automation and integrations.