What are bot responsesCombine many various responses to give your bot a personality.
Bot Responses and Integrations - Compatibility tableView the compatibility table to know which bot responses and actions are supported by your favorite integrations.
Button types for cards, buttons and quick repliesAdd actions to buttons and direct your clients to the right place.
Add Emoji to Your ChatAdd emojis to bot responses to make your bot more expressive.
Text MessagesText responses give you a lot of flexibility. Check out how to use them.
ImageEnhance your chat by adding image responses.
TransferTransfer the chat to your customer support team when your bot can’t handle it.
Single CardLet your products or offers shine with card response.
CarouselWith cards you can show your products and add an extra action to them.
Button ResponseUse buttons when you want to create a clickable response or build a menu for your story
Quick RepliesQuick replies can determine the next step of the conversation by suggesting the possible answers.
Go ToUse the go to response to add smart shortcuts to your story.
ResetWhen the chat meets its goal, use the reset response to cease the conversation.
Ask questionA powerful bot action that validates user responses and collects leads
BacktrackingAvoid random bot responses blocking unwanted interactions
Set AttributesAssign values to attributes and remove existing ones during the ongoing chat.
TranscriptUse transcript action to receive emails when ongoing chats reach certain goals.
Close ChatWhen the conversation meets its purpose, bid your client goodbye exactly as you would do in face to face situation.
Leave ChatWhen the conversation arrives to its final destination, use the leave chat action available for chat.io (http://chat.io) to mute the chatbot.
Create TicketStay in touch with your customers even when the chat is finished.
Tag for LiveChatLet the bot tag ongoing chats and stay organized.
Goal for LiveChatUse LiveChat goals in your chatbot scenarios and know your bot's performance.