luiza jurczyk

Last update: 14th of Nov 2018

Integrations with Messenger, LiveChat, and Slack automatically save data regarding users and ongoing chats. ChatBot automatically saves them and allows you to reuse them in your scenarios.

Data, such as name, location, language, avatar and more are automatically saved as default attributes.

Learn more how to use default attributes here.

Some integrations get different data than others. That’s why before you start using default attributes in your interactions, check the list below to be sure that your integration collects this data.

Attributes compatibility

|Facebook|LiveChat|Slack|Chat widget|chat.io default_avatar|true|false|true|false|false default_name|true|true|true|false|true default_url|true|true|false|true|true default_language|true|false|false|false|false default_timezone|true|true|true|false|true default_gender|true|false|false|false|false default_id|false|true|false|false|true default_ip|false|true|false|false|true default_city|false|true|false|false|true default_country|false|true|false|false|true default_referrer|false|true|false|false|true default_real_name|false|false|true|false|false default_email|false|true|true|false|true

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