What is ChatBot?

ChatBot is a natural language understanding framework that provides business management services to create intelligent conversational and AI-powered chatbots that engage with customers and handle their inquiries without a human touch. It lets you create a variety of bots that can answer customer questions, automate lead generation, gather feedback or streamline the buying process.

Do I have to implement my bot to test it?

You can test your bot real-time with the use of our built-in chat. It allows you to check how your bot is working and how your customers will see it. Conversations in built-in chat doesn’t count as a paid one.

What is a chat bot?

A chat bot is a technology that simulates human-like conversations in real time. The conversation is analyzed by the AI and advanced algorithms to deliver high-quality experience and smooth communication between humans and the computer.

Is ChatBot free?

We offer a free 7-days trial during which you can test all the features available in our basic, $50 plan. During this time, you can create stories, bots, and use it just like a regular customer. You can extend your trial automatically for an additional +7 days by finishing an onboarding course in our Academy. After your trial will expire, your data will be saved and it will be accessible after you subscribe.

How much does ChatBot cost?

In our standard plan, the basic price for ChatBot starts at $50. That includes 1000 conversations per month and an unlimited number of stories and chatbots. After reaching 1000 conversations, you will be charged $0.01 for every additional conversation.

Can you extend my trial?

You can extend your trial automatically for an additional +7 days by finishing an onboarding course in our Academy. If you need more time than that, contact us via our bot by clicking here.

What languages do you support?

The AI mechanisms that power your chatbot work well with almost every language. Some of the features, such as system entities, and templates are provided only in English. Currently, ChatBot doesn’t fully support Chinese and RTL (right-to-left) languages.

Can my chat bot speak multiple languages?

Yes. You can create a multilingual bot in ChatBot. The phrases that trigger a specific interaction are fully customizable, so you can create an interaction in English that can be triggered only with the user input in English, and Spanish triggered with the phrase in Spanish.

Do you have API documentation?

Yes, you can see our API documentation here.

What is your refund policy?

You can cancel your account at any time without any additional costs. However, credit from already processed payments will be lost and will not be refunded. Read more about our refund policy.

Is the chat window customizable?

Yes, you can customize the chat window colors, texts and style. With the simple creator, you can adjust the chat style and make your bot more personal.