ChatBot is a natural language understanding framework that provides business management services to create intelligent conversational and AI-powered chatbots that engage with customers and handle their inquiries without a human touch. ChatBot is a telecom service.
Here you can find ChatBot documentation: https://www.chatbot.com/docs.
Nope. You can test it live inside the application.
Chat bot is an AI-based service which can communicate with your customers independently and without the involvement of an ‘alive’ representative. You can use chat bot to handle all kinds of simple situations like scheduling a meeting or processing an order.