A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right move. Below we‘re sharing our thoughts behind this decision. Enjoy your reading and from now on, cal...
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The Academy brings a new and efficient way to master chatbots: no more hours spent on reading docs and following tedious instructions. Learning new ap...
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Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-...
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The new bot action, Ask Question, adds more customization to the way you collect users’ data. What’s your first idea when you imagine a chatbot? A com...
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The new training tool brings daily improvement to your chatbot. Planning a chatbot can sometimes look like fortunetelling. You try to predict what is ...
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ChatBot offers two matching systems: machine learning, and keywords. Each of them was designed to suit different needs. The right system choice can si...
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Under the shiny cover of your buttons, there’s a lot of magic you can use to boost your chatbot. Buttons allow serving desirable answers to your visit...
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The new transfer action brings more flexibility and simpler configuration to the LiveChat integration. Previously we’ve used the transfer interaction ...
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Use the new cloning tool to copy ready chunks of the story and reuse them without wasting your energy on repetitive tasks. We’ve created ChatBot to re...
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Building a good scenario brings you halfway to a successful chatbot experience. But what if you don’t have an idea or experience how to even start a p...
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You know that feeling when you’re expecting a message from someone you like? Squinting at your phone every 10 minutes and jumping up every time it is ...
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