It’s 2020, and I’m not reinventing the wheel by saying that chatbots can automate customer support. Plenty of companies around the globe have already put them into play. When implemented correctly, chatbots can provide relief for both customers and b...
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Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up w...
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Discover a new section in your button settings that brings more configuration under the hood. Buttons can significantly accelerate chats and improve c...
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We’re rolling out refreshed archives with a better look, great tweaks, and new features. You have probably noticed that ChatBot is gradually getting a...
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People will forget what you said. People will forget what you did. But people will never forget how you made them feel. Maya Angelou Chatbots came out...
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When chatbots took off, businesses became super excited. They started to apply them to be in line with the newest trends. But that has changed. Bots a...
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The popularity of live chat applications has been growing over the past few years. No wonder that the number of consumers who prefer to contact brands...
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Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the...
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As the AI trend keeps rising, chatbots become more a must-have rather than a nice have part of the business. The increasing demand for chats continues...
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Last year was a debut year for ChatBot. From a small platform, we managed to grow up into a comprehensive chatbot solution. 2018 was an exciting year ...
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A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right ...
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