The popularity of live chat applications has been growing over the past few years. No wonder that the number of consumers who prefer to contact brands using live chat has also grown (2019 Customer Service Report). Quick chat replies assure impatient ...
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Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the...
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As the AI trend keeps rising, chatbots become more a must-have rather than a nice have part of the business. The increasing demand for chats continues...
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Last year was a debut year for ChatBot. From a small platform, we managed to grow up into a comprehensive chatbot solution. 2018 was an exciting year ...
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A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right ...
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The Academy brings a new and efficient way to master chatbots: no more hours spent on reading docs and following tedious instructions. Learning new ap...
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Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-...
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The new bot action, Ask Question, adds more customization to the way you collect users’ data. What’s your first idea when you imagine a chatbot? A com...
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The new training tool brings daily improvement to your chatbot. Planning a chatbot can sometimes look like fortunetelling. You try to predict what is ...
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ChatBot offers two matching systems: machine learning, and keywords. Each of them was designed to suit different needs. The right system choice can si...
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Under the shiny cover of your buttons, there’s a lot of magic you can use to boost your chatbot. Buttons allow serving desirable answers to your visit...
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