When chatbots took off, businesses became super excited. They started to apply them to be in line with the newest trends. But that has changed. Bots are no longer a cool innovation; they are a must that lets brands meet changing users’ expectations. ...
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The popularity of live chat applications has been growing over the past few years. No wonder that the number of consumers who prefer to contact brands...
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Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the...
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As the AI trend keeps rising, chatbots become more a must-have rather than a nice have part of the business. The increasing demand for chats continues...
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Last year was a debut year for ChatBot. From a small platform, we managed to grow up into a comprehensive chatbot solution. 2018 was an exciting year ...
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A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right ...
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The Academy brings a new and efficient way to master chatbots: no more hours spent on reading docs and following tedious instructions. Learning new ap...
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Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-...
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The new bot action, Ask Question, adds more customization to the way you collect users’ data. What’s your first idea when you imagine a chatbot? A com...
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The new training tool brings daily improvement to your chatbot. Planning a chatbot can sometimes look like fortunetelling. You try to predict what is ...
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ChatBot offers two matching systems: machine learning, and keywords. Each of them was designed to suit different needs. The right system choice can si...
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